Mirapath Customer Survey Question Title * 1. Take a look at our new website, what is it missing? How can we make it more useful for you? Question Title * 2. What is your biggest challenge in your data center or lab? Question Title * 3. How much of your data center and lab infrastructure spend does Mirapath account for? 0 50% 100% Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 4. Mirapath has 3 business "divisions": 1) Data center, lab, IT infrastructure hardware and software provider2) Professional services (low voltage, structured cabling, containment design & installation, moves & migrations)3) Managed servicesWhich business unit are you a customer of? All 3 Only 1 Only 2 Only 3 Only 1 and 2 Only 1 and 3 Only 2 and 3 Question Title * 5. When choosing a vendor to work with, what are the 3 most important factors? Customer Service and Support Depth and Breadth of Solution Offering Ease of Doing Business Global Logistics Capabilities Integrity and Trust Price Project Management Capabilities Quality of Work and Deliverables Relationship Strong Reputation in Marketplace Technical Expertise Other (please specify) Question Title * 6. What is the main reason you choose to work with Mirapath? Customer Service and Support Depth and Breadth of Solution Offering Ease of Doing Business Global Logistics Capabilities Integrity and Trust Price Project Management Capabilities Quality of Work and Deliverables Relationship Strong Reputation in Marketplace Technical Expertise Other (please specify) Question Title * 7. Rate Mirapath in the following categories from 1-5. 1 is Poor / Not competitive3 is Average5 is Excellent Mirapath Customer Service and Support 1 2 3 4 5 NA Customer Service and Support Mirapath menu Depth and Breadth of Solution Offering 1 2 3 4 5 NA Depth and Breadth of Solution Offering Mirapath menu Ease of Doing Business 1 2 3 4 5 NA Ease of Doing Business Mirapath menu Global Logistics Capabilities 1 2 3 4 5 NA Global Logistics Capabilities Mirapath menu Integrity and Trust 1 2 3 4 5 NA Integrity and Trust Mirapath menu Price 1 2 3 4 5 NA Price Mirapath menu Project Management Capabilities 1 2 3 4 5 NA Project Management Capabilities Mirapath menu Quality of Work and Deliverables 1 2 3 4 5 NA Quality of Work and Deliverables Mirapath menu Relationship 1 2 3 4 5 NA Relationship Mirapath menu Strong Reputation in Marketplace 1 2 3 4 5 NA Strong Reputation in Marketplace Mirapath menu Technical Expertise 1 2 3 4 5 NA Technical Expertise Mirapath menu Question Title * 8. Name one vendor that Mirapath competes with for your business? Question Title * 9. Rate this vendor in the following categories from 1-5. 1 is Poor / Not competitive3 is Average5 is Excellent The Other Vendor ;) Customer Service and Support 1 2 3 4 5 NA Customer Service and Support The Other Vendor ;) menu Depth and Breadth of Solution Offering 1 2 3 4 5 NA Depth and Breadth of Solution Offering The Other Vendor ;) menu Ease of Doing Business 1 2 3 4 5 NA Ease of Doing Business The Other Vendor ;) menu Global Logistics Capabilities 1 2 3 4 5 NA Global Logistics Capabilities The Other Vendor ;) menu Integrity and Trust 1 2 3 4 5 NA Integrity and Trust The Other Vendor ;) menu Price 1 2 3 4 5 NA Price The Other Vendor ;) menu Project Management Capabilities 1 2 3 4 5 NA Project Management Capabilities The Other Vendor ;) menu Quality of Work and Deliverables 1 2 3 4 5 NA Quality of Work and Deliverables The Other Vendor ;) menu Relationship 1 2 3 4 5 NA Relationship The Other Vendor ;) menu Strong Reputation in Marketplace 1 2 3 4 5 NA Strong Reputation in Marketplace The Other Vendor ;) menu Technical Expertise 1 2 3 4 5 NA Technical Expertise The Other Vendor ;) menu Any additional information about this vendor: Question Title * 10. What can Mirapath improve on? Question Title * 11. How likely is it that you would recommend MIrapath to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 12. This survey can be anonymous or enter your name and email for the $250 raffle! Done
