CAIR Florida Civil Rights Department Client Satisfaction Survey In hopes of continually improving our Legal services to better fit the needs of our clients, CAIR Florida asks your honest feedback in a short survey regarding your satisfaction with our team's efforts OK Question Title * 1. How did you learn about CAIR Florida? If you were referred, who sent you? Friend or Colleague Our Website Internet (other than our website) Another law office or court Mosque Media Referral (please specify) OK Question Title * 2. What kind of Services did you receive from CAIR Florida? Employment Denial of Service Law Enforcement Harassment Immigration Law Travel Delays School Discrimination Prisoner's rights Housing Other (please specify) OK Question Title * 3. How satisfied are you with your initial visit? 0 (Unsatisfied) Satisfied 100 (Highly satisfied) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 4. How satisfied were you with your most recent visit? 0 (Unsatisfied) Satisfied 100 (Highly satisfied) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 5. Were our intake and new case procedures explained to you? Yes No Not completely OK Question Title * 6. Did your lawyer(s) lay out options and explain the pros and cons of each? Yes No Not Completely OK Question Title * 7. How satisfied are you with the communication between you and your lawyer(s)? (i.e. Were calls and emails returned promptly?) 0 (Unsatisfied) Satisfied 100 (Highly satisfied) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 8. How satisfied are you with your lawyer(s) understanding of your case and goals? 0 (Unsatisfied) Satisfied 100 (Highly satisfied) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 9. How satisfied are you with the case updates you received from your lawyer(s)? 0 (Unsatisfied) Satisfied 100 (Highly satisfied) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 10. How satisfied were you with the overall service of our legal staff? 0 (Unsatisfied) Satisfied 100 (Highly satisfied) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 11. Were you satisfied with the outcome of your case? 0 (Unsatisfied) Satisfied 100 (Highly satisfied) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 12. How likely are you to recommend our services? Very likely Likely Unlikely Very unlikely OK NEXT