Client Satisfaction Survey

In hopes of continually improving our Legal services to better fit the needs of our clients, CAIR Florida asks your honest feedback in a short survey regarding your satisfaction with our team's efforts

How did you learn about CAIR Florida? If you were referred, who sent you?

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* 1. How did you learn about CAIR Florida? If you were referred, who sent you?

What kind of Services did you receive from CAIR Florida?

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* 2. What kind of Services did you receive from CAIR Florida?

How satisfied are you with your initial visit?

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* 3. How satisfied are you with your initial visit?

0 (Unsatisfied) Satisfied 100 (Highly satisfied)
i We adjusted the number you entered based on the slider’s scale.
How satisfied were you with your most recent visit?

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* 4. How satisfied were you with your most recent visit?

0 (Unsatisfied) Satisfied 100 (Highly satisfied)
i We adjusted the number you entered based on the slider’s scale.
Were our intake and new case procedures explained to you?

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* 5. Were our intake and new case procedures explained to you?

Did your lawyer(s) lay out options and explain the pros and cons of each?

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* 6. Did your lawyer(s) lay out options and explain the pros and cons of each?

How satisfied are you with the communication between you and your lawyer(s)? (i.e. Were calls and emails returned promptly?)

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* 7. How satisfied are you with the communication between you and your lawyer(s)? (i.e. Were calls and emails returned promptly?)

0 (Unsatisfied) Satisfied 100 (Highly satisfied)
i We adjusted the number you entered based on the slider’s scale.
How satisfied are you with your lawyer(s) understanding of your case and goals? 

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* 8. How satisfied are you with your lawyer(s) understanding of your case and goals? 

0 (Unsatisfied) Satisfied 100 (Highly satisfied)
i We adjusted the number you entered based on the slider’s scale.
How satisfied are you with the case updates you received from your lawyer(s)? 

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* 9. How satisfied are you with the case updates you received from your lawyer(s)? 

0 (Unsatisfied) Satisfied 100 (Highly satisfied)
i We adjusted the number you entered based on the slider’s scale.
How satisfied were you with the overall service of our legal staff?

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* 10. How satisfied were you with the overall service of our legal staff?

0 (Unsatisfied) Satisfied 100 (Highly satisfied)
i We adjusted the number you entered based on the slider’s scale.
Were you satisfied with the outcome of your case?

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* 11. Were you satisfied with the outcome of your case?

0 (Unsatisfied) Satisfied 100 (Highly satisfied)
i We adjusted the number you entered based on the slider’s scale.
How likely are you to recommend our services?

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* 12. How likely are you to recommend our services?

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