Welcome Page

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Thank you for participating in this knowledge management survey. This survey is divided into sections that correspond to the characteristics of the CP2C Maturity Model. At the end of each section (Strategy, Process, People (Consumers of Content), People (Suppliers of Content), and Technology), a comment box is available for you to add additional information pertaining to that group of questions. The survey should take 15-25 minutes based on amount of comments supplied.

After completing the survey, a member of the KM team at St. Charles will analyze your responses. We will then contact you to provide a brief summary of your maturity level and key indicators related to how your organization connects people to content in the context of your response.


Each question follows a similar format allowing you to rate your response from 1 to 5 with descriptions that correlate to the context of the questions. If you do not have a response or any experience with the subject matter, please choose the "N/A" response.

As you complete the survey questions, select the "Next" button (at the bottom of the each page) to advance to the next section.

If you are taking the survey directly from our website, you will not be able to leave the survey and return to complete it at a later time. You will need to complete the survey on your initial entry.

If you are taking the survey through an emailed link and are unable to complete the survey upon your initial entry, your completed responses will be captured and saved. Using your emailed link, you will be able to re-access the survey to complete your answers or change previously recorded answers. However, once you click “Done” on the End of Survey page, you will not be able to re-access any part of the survey.

If you have questions, please contact Shawn Eckert from the St. Charles Consulting Group at seckert@stccg.com.