Capitol Office Solutions Customer Survey

We strive for excellence. Please help us provide the best service in our industry!

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100% of survey complete.

Question Title

* 1. Customer Information

Customer or Equipment ID *

Contact Name *

Phone Number *

Technician Name

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* 2. If your service request was placed by phone, was the person you spoke to courteous and helpful?

Yes

No

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* 3. Did the technician call you with an ETA

Yes

No

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* 4. Did the service call resolve your issue?

Yes

No

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* 5. How would you rate the overall handling of your service call from start to finish?

unsatisfied

good

very good

excellent

unsatisfied

good

very good

excellent

Other (please specify)

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* 6. Is there anything we could have done to improve your experience with COS?

Question Title

* 7. Would you like to receive a follow up phone call?

Yes

No