LSP CORE Priority List

LSP CORE Priority List - Remaining Items

In July 2013, after the CORE system went live, LSPs participated in an open discussion about CORE features and functionality. The outcome of that discussion was a priority list which was comprised of LSP requested enhancements or modifications. Eight items remain from that original list. Please take a few moments to complete this survey to help CSD determine the level of interest/priority for the remaining items. Any additional items, concerns, or comments can be added in Question 9. Thank you for your time.

Question Title

* 1. Return Payments: Enable LSP's to update Application/Utility information when a returned payment exists. Currently, this is performed by CSD staff.

	Very Much Needed	Some What Needed	Nice To Have	Not Needed
Returned Payments	Returned Payments Very Much Needed	Returned Payments Some What Needed	Returned Payments Nice To Have	Returned Payments Not Needed

Question Title

* 2. Customer Screen: Display in descending order the latest application per Program Year.

	Very Much Needed	Some What Needed	Nice To Have	Not Needed
Customer Screen	Customer Screen Very Much Needed	Customer Screen Some What Needed	Customer Screen Nice To Have	Customer Screen Not Needed

Question Title

* 3. Global Search Screen: The ability to search customer, utility, and application information from one location.

	Very Much Needed	Some What Needed	Nice To Have	Not Needed
Global Search Screen	Global Search Screen Very Much Needed	Global Search Screen Some What Needed	Global Search Screen Nice To Have	Global Search Screen Not Needed

Question Title

* 4. Payment Adjustments: Allow LSP's to make a payment adjustment on an eligible or assisted Fast Track application when the supplemental payment was missed or incorrect.

	Very Much Needed	Some What Needed	Nice to Have	Not Needed
Fast Track Payment Adjustment	Fast Track Payment Adjustment Very Much Needed	Fast Track Payment Adjustment Some What Needed	Fast Track Payment Adjustment Nice to Have	Fast Track Payment Adjustment Not Needed

Question Title

* 5. WPO Payment Adjustments: Allow a payment adjustment to be made on a WPO application to correct an error.

	Very Much Needed	Some What Needed	Nice To Have	Not Needed
WPO Payment Adjustments	WPO Payment Adjustments Very Much Needed	WPO Payment Adjustments Some What Needed	WPO Payment Adjustments Nice To Have	WPO Payment Adjustments Not Needed

Question Title

* 6. WPO Return Payments: Enable CORE to accommodate the handling of WPO returned payments.

	Very Much Needed	Some What Needed	Nice To Have	Not Needed
WPO Return Payments	WPO Return Payments Very Much Needed	WPO Return Payments Some What Needed	WPO Return Payments Nice To Have	WPO Return Payments Not Needed

Question Title

* 7. Rejected and Working Deficient Records: Enable an LSP to "void" a non-workable deficient/rejected application to remove it from the Working Deficient/Rejection report. Voided records would be captured in a separate report.

	Very Much Needed	Some What Needed	Nice To Have	Not Needed
Void Rejected or Working Deficient Record	Void Rejected or Working Deficient Record Very Much Needed	Void Rejected or Working Deficient Record Some What Needed	Void Rejected or Working Deficient Record Nice To Have	Void Rejected or Working Deficient Record Not Needed

LSP CORE Priority List