Annual Refresher Training- September 2020

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* 1. Please identify yourself

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* 2. Which of the following is a proper place to keep your HMIS password?

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* 3. True or False: If my coworker forgets their login information, it is okay to share mine just this once.

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* 4. Your client tells you at intake that they stayed at a shelter for a month six years ago before moving in with their boyfriend. Three months ago, the relationship broke up and your client is currently living in their car. How would you answer the question "Has the client ever experienced homelessness before?"

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* 5. What do you do for a client with a public alert stating they do not have an active ROI on file? (select all that apply)

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* 6. If a client's Project Start Date is 08/06/2018 and their Housing Move-in Date is 10/15/2018, what would be an appropriate Annual Assessment Date?

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* 7. What is the most likely reason my household members won't show up as toggle buttons when I enroll a family into my program?

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* 8. "If a user does not login to HMIS for a long time, that user account will be disabled. After how many days of inactivity will an account be disabled?"

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* 9. "Which of the following example passwords is in the required format Clarity requires?
Ex: one uppercase letter, one lowercase letter, one number, one special character"

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* 10. Which exit destination should you ALWAYS contact your HMIS Lead Agency before using?

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* 11. "What resources are available on the ZenDesk Help Desk site (cohmis.zendesk.com)?"

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