Broadband Access in the Town of Westmoreland

Thank you for participating in the Westmoreland Broadband Assessment Survey. This anonymous survey will take less than 5 minutes to complete and will serve as the basis for future decisions concerning online communication access within our town. Your participation is vitally important for us to better understand current levels of satisfaction, availability and speed of internet services currently available within Westmoreland. 

As we ask questions about your service in Westmoreland, please take the survey only when you are in your home and/or business located within Westmoreland, not from another location. Additionally, unless your only access when at home or work is via cell phone, please do not use a mobile device connected to a cell tower when taking this survey. With your help, we hope to collect information that will allow us to present the best options possible for making internet services available to all of our community. 

For accuracy, it is important we receive only 1 response per street address. Please consider your home and/or business internet connection, and internet usage by all members of your household or business, when answering the following questions. Again, for this survey to be helpful, the questions must be answered from your home or business located within Westmoreland while connected to your home network, unless your only access is via cell phone. 

Thank you for your help!
---The Westmoreland Broadband Advisory Committee

* 1. Are you responding as a business or a resident?

* 2. Who is your current Internet provider?

* 3. How satisfied are you with this provider in terms of cost,
performance, and reliability of service?

* 4. If unsatisfied, why? Check all that apply.

* 5. To determine the answers to the next 3 questions, please go to and select “GO". The test will show the quality of your Internet connection.
What is your download speed?

* 6. What is your upload speed?

* 7. What is your Ping?

* 8. How often do you use the Internet?

* 9. How do you use the Internet? Check all that apply.

* 10. What Internet services would you LIKE to use but cannot due to current access speed? Check all that apply.

* 11. How important is Internet access to your daily life?

* 12. How many in your household use the Internet?

* 13. On which street in Westmoreland is your residence or business located?

* 14. Do you know an area of town where Internet service is NOT available? If so, where?

* 15. Thank you for your help! Please enter any additional comments you wish in the box below.