ROI Survey

Question Title

* 3. Please indicate what side you represent:

Buy side

Sell side

Both buy side and sell side

Question Title

* 4. Within your company or organization, are there audits of contract performance?

Yes, undertaken by my group / department

Yes, undertaken by the audit group

Yes, but only as a by-product of the overall audit process

Other (please specify)

Question Title

* 5. Do you have examples where weaknesses in the contracting process have resulted in significant losses for your business?

Yes - in the form of claim / dispute settlements

Yes - in the form of liquidated damages

Yes - in the form of project delays or cost overruns

Yes - in the form of lost or cancelled business

Other (please specify)

Question Title

* 6. If you have data, please provide an estimate of the financial impact of poor contracting or contract management within your business. Please express in US dollars. This may be a generic estimate (e.g. From audit reports) or perhaps related to specific claims history. (Our aim is to develop a consolidated picture from all survey inputs, not to highlight your specific input.)

Question Title

* 7. In your experience, to what extent are the following issues related to financial loss? (Percentages relate to the number of contracts with which each issue has negative impact on contract costs or profitability)

	Never	2% or less	5% or less	More than 5%	More than 10%
Disagreement over contract scope	Disagreement over contract scope Never	Disagreement over contract scope 2% or less	Disagreement over contract scope 5% or less	Disagreement over contract scope More than 5%	Disagreement over contract scope More than 10%
Weaknesses in contract change management	Weaknesses in contract change management Never	Weaknesses in contract change management 2% or less	Weaknesses in contract change management 5% or less	Weaknesses in contract change management More than 5%	Weaknesses in contract change management More than 10%
Performance failures due to overcommitment	Performance failures due to overcommitment Never	Performance failures due to overcommitment 2% or less	Performance failures due to overcommitment 5% or less	Performance failures due to overcommitment More than 5%	Performance failures due to overcommitment More than 10%
Performance issues due to disagreement over what was committed	Performance issues due to disagreement over what was committed Never	Performance issues due to disagreement over what was committed 2% or less	Performance issues due to disagreement over what was committed 5% or less	Performance issues due to disagreement over what was committed More than 5%	Performance issues due to disagreement over what was committed More than 10%
Disputes over pricing	Disputes over pricing Never	Disputes over pricing 2% or less	Disputes over pricing 5% or less	Disputes over pricing More than 5%	Disputes over pricing More than 10%
Issues with sub-contractors	Issues with sub-contractors Never	Issues with sub-contractors 2% or less	Issues with sub-contractors 5% or less	Issues with sub-contractors More than 5%	Issues with sub-contractors More than 10%
Inappropriate contract structure or responsibilities	Inappropriate contract structure or responsibilities Never	Inappropriate contract structure or responsibilities 2% or less	Inappropriate contract structure or responsibilities 5% or less	Inappropriate contract structure or responsibilities More than 5%	Inappropriate contract structure or responsibilities More than 10%
Other	Other Never	Other 2% or less	Other 5% or less	Other More than 5%	Other More than 10%

Other (please specify)

Question Title

* 8. To the best of your knowledge, please estimate the impact that improved contract management could have in your company or organization. Express this as a percentage of company revenue. (In making this calculation, you should consider both lost revenue and increased costs that resulted from weaknesses or errors in the contracting process or methods)

ROI

Question Title

* 1. What geographic region are you based in?

Question Title

* 2. Which industry do you belong to?

Question Title

* 3. Please indicate what side you represent:

Question Title

* 4. Within your company or organization, are there audits of contract performance?

Question Title

* 5. Do you have examples where weaknesses in the contracting process have resulted in significant losses for your business?

Question Title

Question Title

* 7. In your experience, to what extent are the following issues related to financial loss? (Percentages relate to the number of contracts with which each issue has negative impact on contract costs or profitability)

Question Title

Question Title

* 9. Email address (please provide your email address if you would like us to send you the final results):