Question Title Please kindly rate the attributes below. The information will be used for quality assurance purposes. Very Good Good Satisfactory Poor N/A Punctuality and Service Performance Punctuality and Service Performance Very Good Punctuality and Service Performance Good Punctuality and Service Performance Satisfactory Punctuality and Service Performance Poor Punctuality and Service Performance N/A Reliability of Service Reliability of Service Very Good Reliability of Service Good Reliability of Service Satisfactory Reliability of Service Poor Reliability of Service N/A Staff Performance (Key Guards, Admin, Surveyors and Managers) Staff Performance (Key Guards, Admin, Surveyors and Managers) Very Good Staff Performance (Key Guards, Admin, Surveyors and Managers) Good Staff Performance (Key Guards, Admin, Surveyors and Managers) Satisfactory Staff Performance (Key Guards, Admin, Surveyors and Managers) Poor Staff Performance (Key Guards, Admin, Surveyors and Managers) N/A Accounts Department Accounts Department Very Good Accounts Department Good Accounts Department Satisfactory Accounts Department Poor Accounts Department N/A Question Title How likely is it that you would recommend our services to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title Any other feedback or comments? Question Title I'm happy for my feedback to be used for marketing purposes. Yes No Question Title Customer account number: (Please provide your account number below should you wish to be contacted in regards to the rating or comment above so that we may get back to you about your experience or any issues raised) Done