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Membership Survey

Question Title

1. My participation in CMSA is at the level of:

Chapter member

Chapter leader/officer

Industry Leader

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2. I have been a member of CMSA for _________ Years.

Less Than 1 Year

1-2 Years

3-4 Years

5-6 Years

7-10 Years

11-15 Years

Over 15 Years

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3. My CMSA membership is defined as:

Pay annual fees only

Pay annual fees and attend local chapter meetings

Pay annual fees and actively participate as a member of chapter-based committee

Pay annual fees and actively participate as a member of national CMSA committee

Pay annual fees and actively participate as a member of a chapter-based committee and a national CMSA committee

Question Title

4. Rate the value of your chapter membership

Extremely Valuable

Very Valuable

Valuable

Limited Value

No Value at All

Extremely Valuable

Very Valuable

Valuable

Limited Value

No Value at All

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5. Rate the value of your national CMSA membership

Extremely Valuable

Very Valuable

Valuable

Limited Value

No Value at All

Extremely Valuable

Very Valuable

Valuable

Limited Value

No Value at All

Question Title

6. Rate your satisfaction with your chapter membership

Extremely Satisfied

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Dissatisfied

Extremely Dissatisfied

Extremely Satisfied

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Dissatisfied

Extremely Dissatisfied

Question Title

7. Rate your satisfaction with your CMSA national

Extremely Satisfied

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Very Dissatisfied

Extremely Dissatisfied

Extremely Satisfied

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Very Dissatisfied

Extremely Dissatisfied

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8. Given your experience with CMSA, both at the chapter and national levels, how likely are you to recommend CMSA membership to a colleague in the industry?

Extremely Likely

Very Likely

Likely

Somewhat Likely

Not At All Likely

Extremely Likely

Very Likely

Likely

Somewhat Likely

Not At All Likely

Question Title

9. Given your perception of the importance and value of your CMSA membership, how likely are you to renew your membership?

Extremely Likely

Very Likely

Likely

Somewhat Likely

Not At All Likely

Extremely Likely

Very Likely

Likely

Somewhat Likely

Not At All Likely

Question Title

10. Rate your satisfaction with the following membership benefits:

	Extremely Satisfied	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied	Extremely Dissatisfied
Ability to Earn free Continuing Education Hours/Credits online	Ability to Earn free Continuing Education Hours/Credits online Extremely Satisfied	Ability to Earn free Continuing Education Hours/Credits online Very Satisfied	Ability to Earn free Continuing Education Hours/Credits online Satisfied	Ability to Earn free Continuing Education Hours/Credits online Dissatisfied	Ability to Earn free Continuing Education Hours/Credits online Very Dissatisfied	Ability to Earn free Continuing Education Hours/Credits online Extremely Dissatisfied
Access to Educational Resources	Access to Educational Resources Extremely Satisfied	Access to Educational Resources Very Satisfied	Access to Educational Resources Satisfied	Access to Educational Resources Dissatisfied	Access to Educational Resources Very Dissatisfied	Access to Educational Resources Extremely Dissatisfied
Access to Evidence-based Practice Guideline	Access to Evidence-based Practice Guideline Extremely Satisfied	Access to Evidence-based Practice Guideline Very Satisfied	Access to Evidence-based Practice Guideline Satisfied	Access to Evidence-based Practice Guideline Dissatisfied	Access to Evidence-based Practice Guideline Very Dissatisfied	Access to Evidence-based Practice Guideline Extremely Dissatisfied
Access to the Website – Key Information	Access to the Website – Key Information Extremely Satisfied	Access to the Website – Key Information Very Satisfied	Access to the Website – Key Information Satisfied	Access to the Website – Key Information Dissatisfied	Access to the Website – Key Information Very Dissatisfied	Access to the Website – Key Information Extremely Dissatisfied
Access to Up-to-Date Information on Key Practice Issues	Access to Up-to-Date Information on Key Practice Issues Extremely Satisfied	Access to Up-to-Date Information on Key Practice Issues Very Satisfied	Access to Up-to-Date Information on Key Practice Issues Satisfied	Access to Up-to-Date Information on Key Practice Issues Dissatisfied	Access to Up-to-Date Information on Key Practice Issues Very Dissatisfied	Access to Up-to-Date Information on Key Practice Issues Extremely Dissatisfied
Awards and Recognition Programs	Awards and Recognition Programs Extremely Satisfied	Awards and Recognition Programs Very Satisfied	Awards and Recognition Programs Satisfied	Awards and Recognition Programs Dissatisfied	Awards and Recognition Programs Very Dissatisfied	Awards and Recognition Programs Extremely Dissatisfied
Exclusive Webinars	Exclusive Webinars Extremely Satisfied	Exclusive Webinars Very Satisfied	Exclusive Webinars Satisfied	Exclusive Webinars Dissatisfied	Exclusive Webinars Very Dissatisfied	Exclusive Webinars Extremely Dissatisfied
Discounted Job Postings/ Career Opportunities	Discounted Job Postings/ Career Opportunities Extremely Satisfied	Discounted Job Postings/ Career Opportunities Very Satisfied	Discounted Job Postings/ Career Opportunities Satisfied	Discounted Job Postings/ Career Opportunities Dissatisfied	Discounted Job Postings/ Career Opportunities Very Dissatisfied	Discounted Job Postings/ Career Opportunities Extremely Dissatisfied
Networking with Key Industry Leaders	Networking with Key Industry Leaders Extremely Satisfied	Networking with Key Industry Leaders Very Satisfied	Networking with Key Industry Leaders Satisfied	Networking with Key Industry Leaders Dissatisfied	Networking with Key Industry Leaders Very Dissatisfied	Networking with Key Industry Leaders Extremely Dissatisfied
Networking with Peers/Other Professionals	Networking with Peers/Other Professionals Extremely Satisfied	Networking with Peers/Other Professionals Very Satisfied	Networking with Peers/Other Professionals Satisfied	Networking with Peers/Other Professionals Dissatisfied	Networking with Peers/Other Professionals Very Dissatisfied	Networking with Peers/Other Professionals Extremely Dissatisfied
Participation Chapter-based Committees	Participation Chapter-based Committees Extremely Satisfied	Participation Chapter-based Committees Very Satisfied	Participation Chapter-based Committees Satisfied	Participation Chapter-based Committees Dissatisfied	Participation Chapter-based Committees Very Dissatisfied	Participation Chapter-based Committees Extremely Dissatisfied
Participation on National Level Committees	Participation on National Level Committees Extremely Satisfied	Participation on National Level Committees Very Satisfied	Participation on National Level Committees Satisfied	Participation on National Level Committees Dissatisfied	Participation on National Level Committees Very Dissatisfied	Participation on National Level Committees Extremely Dissatisfied
Publications: CMSA Today	Publications: CMSA Today Extremely Satisfied	Publications: CMSA Today Very Satisfied	Publications: CMSA Today Satisfied	Publications: CMSA Today Dissatisfied	Publications: CMSA Today Very Dissatisfied	Publications: CMSA Today Extremely Dissatisfied
Publications: Professional Case Management journal	Publications: Professional Case Management journal Extremely Satisfied	Publications: Professional Case Management journal Very Satisfied	Publications: Professional Case Management journal Satisfied	Publications: Professional Case Management journal Dissatisfied	Publications: Professional Case Management journal Very Dissatisfied	Publications: Professional Case Management journal Extremely Dissatisfied
Reduced rates for Products/Services	Reduced rates for Products/Services Extremely Satisfied	Reduced rates for Products/Services Very Satisfied	Reduced rates for Products/Services Satisfied	Reduced rates for Products/Services Dissatisfied	Reduced rates for Products/Services Very Dissatisfied	Reduced rates for Products/Services Extremely Dissatisfied
Representation at the State and/or Federal Levels – Health Policy Issues	Representation at the State and/or Federal Levels – Health Policy Issues Extremely Satisfied	Representation at the State and/or Federal Levels – Health Policy Issues Very Satisfied	Representation at the State and/or Federal Levels – Health Policy Issues Satisfied	Representation at the State and/or Federal Levels – Health Policy Issues Dissatisfied	Representation at the State and/or Federal Levels – Health Policy Issues Very Dissatisfied	Representation at the State and/or Federal Levels – Health Policy Issues Extremely Dissatisfied
Volunteering Opportunities	Volunteering Opportunities Extremely Satisfied	Volunteering Opportunities Very Satisfied	Volunteering Opportunities Satisfied	Volunteering Opportunities Dissatisfied	Volunteering Opportunities Very Dissatisfied	Volunteering Opportunities Extremely Dissatisfied

Question Title

11. Rate the value of the following membership benefits:

	Excellent Value	Very Valuable	Valuable	Limited Value	No Value at all	N/A
Ability to Earn Continuing Education Hours/Credits	Ability to Earn Continuing Education Hours/Credits Excellent Value	Ability to Earn Continuing Education Hours/Credits Very Valuable	Ability to Earn Continuing Education Hours/Credits Valuable	Ability to Earn Continuing Education Hours/Credits Limited Value	Ability to Earn Continuing Education Hours/Credits No Value at all	Ability to Earn Continuing Education Hours/Credits N/A
Access to Educational Resources	Access to Educational Resources Excellent Value	Access to Educational Resources Very Valuable	Access to Educational Resources Valuable	Access to Educational Resources Limited Value	Access to Educational Resources No Value at all	Access to Educational Resources N/A
Access to Evidence-based Practice Guideline	Access to Evidence-based Practice Guideline Excellent Value	Access to Evidence-based Practice Guideline Very Valuable	Access to Evidence-based Practice Guideline Valuable	Access to Evidence-based Practice Guideline Limited Value	Access to Evidence-based Practice Guideline No Value at all	Access to Evidence-based Practice Guideline N/A
Access to the Website – Key Information	Access to the Website – Key Information Excellent Value	Access to the Website – Key Information Very Valuable	Access to the Website – Key Information Valuable	Access to the Website – Key Information Limited Value	Access to the Website – Key Information No Value at all	Access to the Website – Key Information N/A
Access to Up-to-Date Information on Key Practice Issues	Access to Up-to-Date Information on Key Practice Issues Excellent Value	Access to Up-to-Date Information on Key Practice Issues Very Valuable	Access to Up-to-Date Information on Key Practice Issues Valuable	Access to Up-to-Date Information on Key Practice Issues Limited Value	Access to Up-to-Date Information on Key Practice Issues No Value at all	Access to Up-to-Date Information on Key Practice Issues N/A
Awards and Recognition Programs	Awards and Recognition Programs Excellent Value	Awards and Recognition Programs Very Valuable	Awards and Recognition Programs Valuable	Awards and Recognition Programs Limited Value	Awards and Recognition Programs No Value at all	Awards and Recognition Programs N/A
Career Center Services	Career Center Services Excellent Value	Career Center Services Very Valuable	Career Center Services Valuable	Career Center Services Limited Value	Career Center Services No Value at all	Career Center Services N/A
Discounted Job Postings	Discounted Job Postings Excellent Value	Discounted Job Postings Very Valuable	Discounted Job Postings Valuable	Discounted Job Postings Limited Value	Discounted Job Postings No Value at all	Discounted Job Postings N/A
Membership on Chapter-based Committees	Membership on Chapter-based Committees Excellent Value	Membership on Chapter-based Committees Very Valuable	Membership on Chapter-based Committees Valuable	Membership on Chapter-based Committees Limited Value	Membership on Chapter-based Committees No Value at all	Membership on Chapter-based Committees N/A
Membership on National Level Committees	Membership on National Level Committees Excellent Value	Membership on National Level Committees Very Valuable	Membership on National Level Committees Valuable	Membership on National Level Committees Limited Value	Membership on National Level Committees No Value at all	Membership on National Level Committees N/A
Networking with Key Industry Leaders	Networking with Key Industry Leaders Excellent Value	Networking with Key Industry Leaders Very Valuable	Networking with Key Industry Leaders Valuable	Networking with Key Industry Leaders Limited Value	Networking with Key Industry Leaders No Value at all	Networking with Key Industry Leaders N/A
Networking with Peers/Other Professionals	Networking with Peers/Other Professionals Excellent Value	Networking with Peers/Other Professionals Very Valuable	Networking with Peers/Other Professionals Valuable	Networking with Peers/Other Professionals Limited Value	Networking with Peers/Other Professionals No Value at all	Networking with Peers/Other Professionals N/A
Publications: CMSA Today	Publications: CMSA Today Excellent Value	Publications: CMSA Today Very Valuable	Publications: CMSA Today Valuable	Publications: CMSA Today Limited Value	Publications: CMSA Today No Value at all	Publications: CMSA Today N/A
Publications: Professional Case Management Journal	Publications: Professional Case Management Journal Excellent Value	Publications: Professional Case Management Journal Very Valuable	Publications: Professional Case Management Journal Valuable	Publications: Professional Case Management Journal Limited Value	Publications: Professional Case Management Journal No Value at all	Publications: Professional Case Management Journal N/A
Reduced rates for Products/Services	Reduced rates for Products/Services Excellent Value	Reduced rates for Products/Services Very Valuable	Reduced rates for Products/Services Valuable	Reduced rates for Products/Services Limited Value	Reduced rates for Products/Services No Value at all	Reduced rates for Products/Services N/A
Representation at the State and/or Federal Levels – Health Policy Issues	Representation at the State and/or Federal Levels – Health Policy Issues Excellent Value	Representation at the State and/or Federal Levels – Health Policy Issues Very Valuable	Representation at the State and/or Federal Levels – Health Policy Issues Valuable	Representation at the State and/or Federal Levels – Health Policy Issues Limited Value	Representation at the State and/or Federal Levels – Health Policy Issues No Value at all	Representation at the State and/or Federal Levels – Health Policy Issues N/A
Volunteering Opportunities	Volunteering Opportunities Excellent Value	Volunteering Opportunities Very Valuable	Volunteering Opportunities Valuable	Volunteering Opportunities Limited Value	Volunteering Opportunities No Value at all	Volunteering Opportunities N/A

Question Title

12. If you were to describe the value/benefit of your CMSA chapter in ONE WORD, what would that be?

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13. If you were to describe the value/benefit of CMSA national in ONE WORD, what would that be?

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14. Please share any other comments you have below:

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