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We Want to Hear from Property Managers & Owners
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1.
How much do you agree with the following statement? The Housing Choice Voucher Program is making improvements in Customer Service.
(Required.)
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
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2.
How satisfied were you with how the support staff resolved your most recent question?
(Required.)
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
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3.
How would you rate employee knowledge of HCV Programs and requirements?
(Required.)
Excellent
Good
Fair
Poor
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4.
Are you aware of the many Free resources CMHA offers property owners and managers? Check all that you use to assist in your partnership with HCV.
(Required.)
LL Partner Portal
RTA Portal
Customer Service Line
Landlord Outreach Coordinator
LL Orientation
Marketing Events
RTA Express
Walk in Services
GoS8 Unit Listing
None of the Above
Other (please specify)
5.
How often do you use the resources selected?
Daily
Weekly
Every 2-3 Months
Once or twice a year
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6.
Have you used the RTA Express?
(Required.)
Yes
No
If not, please tell us why
7.
How do you rate the RTA Express on a scale of 1 to 5, with 1 being Extremely Dissatisfied and 5 being Extremely Satisfied?
1- Extremely Dissatisfied
2- Somewhat Dissatisfied
3- Neither Satisfied or Dissatisfied
4- Somewhat Satisfied
5- Extremely Satisfied
