We Want to Hear from Property Managers & Owners Question Title * 1. How much do you agree with the following statement? The Housing Choice Voucher Program is making improvements in Customer Service. Strongly Agree Somewhat Agree Neither Agree or Disagree Somewhat Disagree Strongly Disagree Question Title * 2. How satisfied were you with how the support staff resolved your most recent question? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Question Title * 3. How would you rate employee knowledge of HCV Programs and requirements? Excellent Good Fair Poor Question Title * 4. Are you aware of the many Free resources CMHA offers property owners and managers? Check all that you use to assist in your partnership with HCV. LL Partner Portal RTA Portal Customer Service Line Landlord Outreach Coordinator LL Orientation Marketing Events RTA Express Walk in Services GoS8 Unit Listing None of the Above Other (please specify) Question Title * 5. How often do you use the resources selected? Daily Weekly Every 2-3 Months Once or twice a year Question Title * 6. Have you used the RTA Express? Yes No If not, please tell us why Question Title * 7. How do you rate the RTA Express on a scale of 1 to 5, with 1 being Extremely Dissatisfied and 5 being Extremely Satisfied? 1- Extremely Dissatisfied 2- Somewhat Dissatisfied 3- Neither Satisfied or Dissatisfied 4- Somewhat Satisfied 5- Extremely Satisfied Done