* 1. In the last 12 months, how many times did you visit a healthcare professional at KCCC?

* 2. How long has it been since your most recent visit with a healthcare professional at KCCC?

* 3. Are you male or female?

* 4. How well did the staff at KCCC keep you informed about your treatment options?

* 5. How friendly are the employees at KCCC?

* 6. How well does a KCCC specialist answer your questions?

* 7. How often did you receive conflicting information from the staff at KCCC?

* 8. Overall, were you satisfied with the care you received at KCCC, neither satisfied nor dissatisfied with it, or dissatisfied with it?

* 9. How clean were the areas in which you were treated at KCCC?

* 10. How likely are you to recommend KCCC to others?

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