Question Title

* 1. Which title best describes how you do business with the Building Department?

Question Title

* 2. How long have you been doing business with the Building Department?

Question Title

* 3. What was the subject of your recent visit with the Building Department?

Question Title

* 4. How would you rate your overall experience with the Building Department?

Question Title

* 5. How would you rate your experience with the Permit Application Process?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Customer service
Professionalism
Understanding customers' needs
Timeliness
Employees' knowledge

Question Title

* 6. How would you rate your experience with the Plan Review process (Building Department only and does not reflect other departments such as Planning, Fire, Public Works, etc.)?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Customer service
Professionalism
Understanding customers' needs
Timeliness
Employees' knowledge

Question Title

* 7. What is your level of satisfaction with the time it took for your permit to be issued?

Question Title

* 8. How would you rate your experience with Inspection Services?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Customer service
Professionalism
Understanding customers' needs
Timeliness
Employees' knowledge

Question Title

* 9. How would you rate your experience with requesting Building Department records?

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Customer service
Professionalism
Understanding customers' needs
Timeliness
Employees' knowledge

Question Title

* 10. Do you have any suggestions for improving our services?

0 of 10 answered
 

T