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River Valley Library Communication Survey
1.
Are you a River Valley Library patron?
Yes
No
2.
How often do you visit the River Valley Library?
Once a week or more
2-3 times a month
About once a month
Seasonally (Summer or Winter Reading)
A few times a year
Rarely
3.
Where did you hear about this survey?
Facebook
Website
Email Newsletter
Paper Newsletter
Library Staff or Word of Mouth
Facebook
Website
Email Newsletter
Paper Newsletter
Library Staff or Word of Mouth
4.
Where are you most likely to learn about the following library happenings?
Facebook
Website
Paper Calendar
Library Staff or Word of Mouth
Email Newsletter
Paper Newsletter
Library Programs
Facebook
Website
Paper Calendar
Library Staff or Word of Mouth
Email Newsletter
Paper Newsletter
Services and Resources
Facebook
Website
Paper Calendar
Library Staff or Word of Mouth
Email Newsletter
Paper Newsletter
Library News and Updates
Facebook
Website
Paper Calendar
Library Staff or Word of Mouth
Email Newsletter
Paper Newsletter
5.
In the last year, have you registered for a library program after seeing it advertised on social media, e-newsletters, or paper newsletters?
Yes
No
6.
How satisfied are you by the library's communication channels?
Very Dissatisfied
Dissatisfied
Neither Satisfied Nor Dissatisfied
Satisfied
Very Satisfied
Social Media
Very Dissatisfied
Dissatisfied
Neither Satisfied Nor Dissatisfied
Satisfied
Very Satisfied
Website
Very Dissatisfied
Dissatisfied
Neither Satisfied Nor Dissatisfied
Satisfied
Very Satisfied
E-Newsletters
Very Dissatisfied
Dissatisfied
Neither Satisfied Nor Dissatisfied
Satisfied
Very Satisfied
Paper Newsletters
Very Dissatisfied
Dissatisfied
Neither Satisfied Nor Dissatisfied
Satisfied
Very Satisfied
7.
Other Comments about Library Communication
8.
Please list your level of awareness and usage of each of the following E-Resources
Not Aware
Aware but do not use
Aware and want to use
Aware and use
Libby
Not Aware
Aware but do not use
Aware and want to use
Aware and use
Hoopla
Not Aware
Aware but do not use
Aware and want to use
Aware and use
Palace Project
Not Aware
Aware but do not use
Aware and want to use
Aware and use
Kanopy
Not Aware
Aware but do not use
Aware and want to use
Aware and use
Scholastic Teachables and Bookflix
Not Aware
Aware but do not use
Aware and want to use
Aware and use
CreativeBug
Not Aware
Aware but do not use
Aware and want to use
Aware and use
Mango Language
Not Aware
Aware but do not use
Aware and want to use
Aware and use
Knowledge City
Not Aware
Aware but do not use
Aware and want to use
Aware and use
9.
For each of the following non-traditional circulating items, please list your level of awareness and usage.
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Museum Passes
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Hotspots
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Chromebooks
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Videogame Consoles
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Library Telescope
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Folding Tables and Chairs
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Roaster Ovens
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Canopy Tents
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Seed Library
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
Puzzles
Not Aware
Aware but Don't Use
Aware and Want to Use
Aware and Use
10.
For each of the following library services, please list your awareness and usage.
Not Aware
Aware and Do Not Use
Aware and Want to Use
Aware and Use
Notary Services
Not Aware
Aware and Do Not Use
Aware and Want to Use
Aware and Use
One on One Tutorials (Tech Help, Homework Help, Tutoring etc.)
Not Aware
Aware and Do Not Use
Aware and Want to Use
Aware and Use
Printing, Scanning, and Faxing
Not Aware
Aware and Do Not Use
Aware and Want to Use
Aware and Use
Meeting Room Reservations
Not Aware
Aware and Do Not Use
Aware and Want to Use
Aware and Use
Adult Makerspace (Die Cutter, Cricut, Laminator etc. )
Not Aware
Aware and Do Not Use
Aware and Want to Use
Aware and Use
11.
Other Comments about Library Services.
12.
List your level of agreement with the following key messages
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
The library improves our community through information and education.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
The library enriches our community through recreation.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
The library inspires community connection.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
The library promotes lifelong learning.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
The library is valuable.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
The library is a welcoming space.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
13.
Additional comments about library communications, services, and offerings.