Estimated time: 3–4 minutes

We’re looking for feedback from people who use eCLIPSE to better understand how the platform supports your work and where the experience could be improved. Your responses will help us identify common use cases, challenges, and opportunities to make eCLIPSE easier and more useful.

This survey should take about 3–4 minutes to complete. At the end, you’ll have the option to let us know if you’re open to participating in a follow-up interview or usability testing session.

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1. What brought you to eCLIPSE today? (Required.)

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2. How easy is it to find what you were looking for in eCLIPSE? (Required.)

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3. How satisified are you with your experience on eCLIPSE today? (Required.)

Not at all satisfied Extremely satisfied
Clear
i We adjusted the number you entered based on the slider’s scale.

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4. How often do you use eCLIPSE? (Required.)

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5. What are you typically trying to do when you use eCLIPSE?
(Select up to 2 most common use cases) (Required.)

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6. How do you typically search for what you need?
(Select all that apply) (Required.)

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7. What is the biggest challenge you encounter when searching?
(Select up to 2) (Required.)

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8. Can you share an example of something you searched for but had trouble finding?

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9. Once you open a document, how easy is it to locate the specific information you need? (Required.)

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10. Which features are you aware of and use?
(Select all that apply) (Required.)

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11. When eCLIPSE doesn’t meet your needs, where do you go next?
(Select all that apply) (Required.)

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12. If you could improve one thing about eCLIPSE, what would it be?

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13. Tell us about what type of organization you work for: (Required.)

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14. What best describes your role? (Required.)

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15. Where is your work located? (Required.)

Lastly, two fun questions:

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16. How important is CLSI to your organization?

Not at all important Extremely important
Clear
i We adjusted the number you entered based on the slider’s scale.

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17. How important is CLSI for your personal professional success?

Not at all important Extremely important
Clear
i We adjusted the number you entered based on the slider’s scale.
Thank you. Your feedback is valued.

Would you be interested in participating in a follow-up interview or usability testing session about your experience with eCLIPSE?

If yes, (or you'd like to be included in the drawing), please provide your name and preferred contact information.

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18. Name:

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21. Mark "X" here to ONLY be entered in the drawing.

T