The 2027 CLM Defense Counsel Study

Thank you for joining us. This study is commissioned by the Claims and Litigation Management Alliance (CLM), conducted by Suite 200 Solutions, and underwritten by the law firms and organizations recognized at the close of the survey.

This is the third edition of the CLM Defense Counsel Study. The 2020 and 2024 editions gave the insurance defense bar its own voice in a body of research that had long centered on the people who purchase legal services. This edition goes a step further. Many of its questions are matched to the 2026 CLM Litigation Management Study, in which senior claims and litigation executives answered the same questions from the other side of the relationship. Your answers will allow the views of defense counsel and the clients who retain them to be seen side by side.

This is your chance to be heard. The findings will be presented at the 2027 CLM Annual Conference, shared with the CLM Litigation Management Task Force, and published in a Report of Findings available to every participant.

A Note About Confidentiality

Research like this depends on candor, and candor depends on trust. Your responses are confidential. No answer will ever be attributed to you or your firm, and individual responses are never shared. The name and email fields at the end are optional and used only to send you the findings. Sponsorship of the study is entirely separate from participation, and sponsors have no access to individual responses.

We encourage as many attorneys as possible from your firm to take part. Each person should answer from his or her own experience and role.

Please contact me directly with any questions about the study or the confidentiality of your responses. Thank you.

Sincerely,

Taylor Smith
Taylor Smith | President | Suite 200 Solutions | 224-558-2137 | taylor.smith@suite200solutions.com