Foxley Kingham Client Survey

Question Title

* 1. Foxley Kingham cover the following services, please tick which services currently apply to you (tick all that apply).

Auto Enrolment Services

Capital Allowances

Charity and Not for Profit

Corporate Finance

Financial Planning

Making Tax Digital (new)

Payroll Services

R&D Tax Relief

Tax Planning

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* 2. How would you rate the level of tax and business advice you receive?

Outstanding

Good

Average

Poor

How can we improve the service you receive?

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* 3. How would you rate the value for money of the services you receive?

Excellent

Above average

Average

Below average

Poor

Further comment:

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* 4. How would you rate the overall response and speed of service you receive?

Outstanding

Good

Average

Poor

Further comment:

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* 5. Overall how would you rate the quality of your customer service experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

Further comment:

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* 6. Do you remember receiving any of the following communications?

Information Pack when you engaged with Foxley Kingham

Tax Data card

eNewsletter

Other (please specify)

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* 7. Do you feel the level of communication is:

Not enough

About right

Too much

Other

Further comment:

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* 8. Is the level of detail in communications provided?

About right

Not enough

Too much

Further comment:

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* 9. Are you interested in receiving regular updates on relevant news and guidance from Foxley Kingham?

Yes

Only when vital and specific to my industry/ specialism

Other (please specify)

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* 10. If you answered yes to question 9, through which platform would you prefer to receive this information:

Email communication

Social media content

Website news and opinions section

Direct mail

Events

Other (please specify)

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* 11. Overall how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Further comment:

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* 12. How likely is it that you would recommend Foxley Kingham to a friend or contact?

Extremely likely

Neither likely nor unlikely

Very unlikely

Further comment:

A thank you from us

As a thank you for helping us by completing our client survey, with every entry completed by Friday 15th March 2024 we will make a donation of up to £10 to NOAH Enterprise - Foxley Kingham Anniversary Foundation's charity partner. Help us support the most vulnerable in our community.