Client Survey (2015)

Help us improve our services

Thank you for taking a few moments to provide feedback on our Courthouse Libraries BC service.

Question Title

* 1. Your experience with the library:

	1 (not at all)	2	3	4	5 (a great deal)	Not applicable
How did we meet your information needs overall?	How did we meet your information needs overall? 1 (not at all)	How did we meet your information needs overall? 2	How did we meet your information needs overall? 3	How did we meet your information needs overall? 4	How did we meet your information needs overall? 5 (a great deal)	How did we meet your information needs overall? Not applicable
How did assistance provided by our library staff meet your needs?	How did assistance provided by our library staff meet your needs? 1 (not at all)	How did assistance provided by our library staff meet your needs? 2	How did assistance provided by our library staff meet your needs? 3	How did assistance provided by our library staff meet your needs? 4	How did assistance provided by our library staff meet your needs? 5 (a great deal)	How did assistance provided by our library staff meet your needs? Not applicable
Do you now feel more confident finding legal information on your own next time?	Do you now feel more confident finding legal information on your own next time? 1 (not at all)	Do you now feel more confident finding legal information on your own next time? 2	Do you now feel more confident finding legal information on your own next time? 3	Do you now feel more confident finding legal information on your own next time? 4	Do you now feel more confident finding legal information on your own next time? 5 (a great deal)	Do you now feel more confident finding legal information on your own next time? Not applicable

Question Title

* 2. Did we do something great for you today? Is there anything we can do better? Please share your input:

Question Title

* 3. Which of the following best describes the primary purpose of using the library?

To find information on a legal issue

To find a specific piece of legal information (e.g., a specific case, statute, book, etc.)

To use the productivity tools on the computers (e.g., Word processing, printer, etc.)

Other (please specify)

Question Title

* 4. You are a:

Lawyer

Legal community (non-lawyer)

Member of the public