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Neonatal Experience Survey - Central Cheshire MNVP
1.
What year was your baby (or babies) first admitted to a neonatal intensive or special care baby unit?
2.
What gestational age was your baby born at?
3.
What is your relationship to the baby/babies?
I gave birth to my baby
I am the non-birthing parent
I am a relative or support person
4.
Which is your local hospital?
Leighton Hospital
Macclesfield
Royal Stoke
Other (please specify)
5.
During pregnancy, did you:
Speak to a member of the neonatal staff at the unit your baby first attended, prior to their birth
Attend a tour/virtual tour of the unit your baby first attended
Discuss with a healthcare practitioner why your baby would/might need neonatal care
None of the above - I didn't expect my baby to need neonatal care
6.
Which hospital was your baby FIRST admitted to? Please answer the next few questions about this hospital.
Leighton Neonatal Unit
Arrowe Park Neonatal Unit
Liverpool Womens Neonatal Unit
Alder Hey
Other:
7.
When did you first see your baby in person on the neonatal care unit after their admission?
Within 1 hour of admission
Within 4 hours of admission
Within 12 hours of admission
Within 24 hours of admission
Over 24 hours of admission
8.
When you first saw your baby on the Neonatal Unit, did the medical team explain why they had been admitted?
Yes
No
9.
When did you first have skin-to-skin contact (kangaroo care) following your baby's admission to the Neonatal Unit?
Within 1 hour of admission
Within 4 hours of admission
Within 12 hours of admission
Within 24 hours of admission
Over 24 hours of admission
10.
How did you feed your baby/babies during their stay in the Neonatal Unit? (select all that apply)
Breastfeeding
Expressed milk
Donor Milk
Formula feeding
Tube feeding (and feeding)
Combi feeding
Induced lactation
11.
If your baby was transferred, did the neonatal staff: (select all that apply)
Explain why your baby needed to be transferred to a different hospital?
Provide information about the neonatal unit your baby was being transferred to?
I did not receive any information about the transfer
My baby was not transferred to another hospital
12.
You will now have the opportunity to feedback about your neonatal experience. Please confirm which hospital you are giving your feedback on:
Leighton Hospital
Other (please specify)
13.
Overall, how would you rate the care on the neonatal unit?
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
14.
Thinking about your stay on the unit:
Always
Usually
Sometimes
Rarely
Never
Staff introduced themselves
Always
Usually
Sometimes
Rarely
Never
I knew who was caring for my baby/babies each day
Always
Usually
Sometimes
Rarely
Never
Staff were welcoming and approachable
Always
Usually
Sometimes
Rarely
Never
I could be with my baby whenever I wanted
Always
Usually
Sometimes
Rarely
Never
I could have skin to skin contact with my baby
Always
Usually
Sometimes
Rarely
Never
I could phone the unit whenever I wanted
Always
Usually
Sometimes
Rarely
Never
I was involved in my baby/babies care/ward round
Always
Usually
Sometimes
Rarely
Never
I was kept updated about my baby's care and wellbeing
Always
Usually
Sometimes
Rarely
Never
The machines, alarms and treatment plans were explained to me
Always
Usually
Sometimes
Rarely
Never
I understood the information that was shared with me
Always
Usually
Sometimes
Rarely
Never
15.
How often did you have skin-to-skin contact with your baby?
Most days
More than once a week
Less than once a week
Never
16.
Were there any barriers to having skin to skin time with your baby?
No
Yes (please specify)
17.
When you were on the unit did you have access to:
Yes
No
Can't Remember
Not Applicable/Didn't Require
A video call with your baby?
Yes
No
Can't Remember
Not Applicable/Didn't Require
A video call with the medical staff?
Yes
No
Can't Remember
Not Applicable/Didn't Require
Emotional support from a psychiatrist or counsellor
Yes
No
Can't Remember
Not Applicable/Didn't Require
Parent education about how to care for your baby on the unit
Yes
No
Can't Remember
Not Applicable/Didn't Require
Parent education about how to care for your baby at home
Yes
No
Can't Remember
Not Applicable/Didn't Require
Social opportunities (coffee & cake, pizza & chat)
Yes
No
Can't Remember
Not Applicable/Didn't Require
18.
Tell us more about service you had access to, or what services would you have liked access to that you didn't get.
19.
How would you rate the support from the neonatal staff with feeding your baby?
Poor
1 star
Below Average
2 stars
Average
3 stars
Good
4 stars
Excellent
5 stars
20.
Overall, what was good about the care on the unit?
21.
What was not so good about the care?
22.
What could be improved?
23.
Thinking about taking your baby/babies home:
Yes
No
Don't Know/Unsure
Did you feel prepared to take your baby home?
Yes
No
Don't Know/Unsure
Did you have the opportunity to stay overnight before your baby came home?
Yes
No
Don't Know/Unsure
Were you given enough notice of discharge to make arrangements?
Yes
No
Don't Know/Unsure
Did you receive support when you returned home (with feeding, weighing and care)?
Yes
No
Don't Know/Unsure
Did you feel prepared to take your baby home?
Yes
No
Don't Know/Unsure
Did you have the opportunity to stay overnight before your baby came home?
Yes
No
Don't Know/Unsure
Were you given enough notice of discharge to make arrangements?
Yes
No
Don't Know/Unsure
Did you receive support when you returned home (with feeding, weighing and care)?
Yes
No
Don't Know/Unsure
24.
What is your gender?
Female
Male
Transgender
Non-Binary
Prefer Not to Say
25.
What are your pronouns?
She/Her
He/Him
They/Them
Prefer not to Say
Other (please specify)
26.
How old were you when your baby was born?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
27.
How would you describe your ethnicity?
Asian or Asian British: Indian
Asian or Asian British: Pakistani
Asian or Asian British: Bangladeshi
Asian or Asian British: Chinese
Any other Asian background
Black or Black British: Caribbean
Black or Black British: African
Any other Black, Black British, or Caribbean background
Mixed or multiple ethnic groups: White and Black Caribbean
Mixed or multiple ethnic groups: White and Black African
Mixed or multiple ethnic groups: White and Asian
Any other Mixed or multiple ethnic background
White: English, Welsh, Scottish, Northern Irish or British
White: Irish
White: Gypsy or Irish Traveller
White: Roma
Any other White background
Arab
Any other ethnic group
28.
Do you identify as a person with a disability or other chronic condition?
Yes
No
Other (please specify)