ACMPE Article Assessment - Embracing AI technology in Kugler Vision’s digital transformation journey

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* 1. Building an integrated IT ecosystem has 4 steps. Step #3 is:

Implementing an EHR

Improving IT infrastructure with Salesforce

Establishing an integrated IT ecosystem

Introducing a basic CRM system

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* 2. Enhancing operational efficiency was achieved by functional assistance with AI at Kugler Vision. What were the main components that were improved?

Appointment scheduling

Automated confirmation and reminders

Workload reduction for staff

All of the above

None of the above

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* 3. Operational efficiency (less manual work, fewer errors) is a key benefit of which step:

Step 1 – Implementing an EHR system

Step 2 – Introducing a basic CRM system

Step 4 – Establishing an Integrated IT ecosystem

None of the above – Keep the status quo

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* 4. According to the article, a physician champion is NOT a prerequisite for digital transformation success.

True

False

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* 5. Before implementing AI technology, Kugler Vision conducted a thorough assessment to evaluate its readiness. What is NOT a key area of focus included:

Staff training

Data management

Interoperability

Patient experience

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* 6. It is important to establish a culture of continuous improvement.

True

False