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Chatham-Kent Hospice Strategic Plan - Clients, Residents, Family Members and Visitors
Thanks for taking the time to respond to this important survey. If you don't have an answer for a question, please skip it. Your responses are confidential.
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1.
What’s your connection with the CK Hospice? (Select all that apply)
Resident
Family member
Care Partner (family or friend)
Visitor
Client of Supportive Care
Donor
Other
2.
Based on your experience, what is your perception of how the values are followed at the CK Hospice?
Rarely
Some of the time
Most of the time
CARING - We demonstrate compassion by accepting one another and treating everyone with kindness. Our home-like peaceful atmosphere is built on the foundation of care.
Rarely
Some of the time
Most of the time
Comment
DIGNITY - We respect the intrinsic worth of every individual and their personal decisions.
Rarely
Some of the time
Most of the time
Comment
EXCELLENCE - We constantly strive for excellence by embracing best practices, continuous improvement and fostering innovation. We are a leader in compassionate hospice palliative care.
Rarely
Some of the time
Most of the time
Comment
INTEGRITY - We are transparent and honest. We honour our commitments and hold ourselves accountable.
Rarely
Some of the time
Most of the time
Comment
DIVERSITY - We create and maintain a home and workplace that respects traditions, experiences, perspectives and viewpoints of everyone.
Rarely
Some of the time
Most of the time
Comment
COLLABORATION - We work together to maximize resources and benefits for those we serve. We work with our residents, providing care that is respectful of and responsive to their needs, preferences and values.
Rarely
Some of the time
Most of the time
Comment
3.
What are the strengths of the CK Hospice? (list your top 3)
a.
b.
c.
4.
What could the CK Hospice do differently or better (list your top 3)
a.
b.
c.
5.
What are your hopes and dreams for the CK Hospice over the next 3 years? Think big!
6.
What do your friends and family who live in Chatham-Kent know the Hospice for? What's our reputation?
Low
Medium
High
Knowledge of Hospice
Low
Medium
High
Helpfulness
Low
Medium
High
Quality of Care
Low
Medium
High
Access to Services
Low
Medium
High
Welcoming and Inclusive
Low
Medium
High
Safe
Low
Medium
High
Other (please specify)
7.
What additional programs or services could the Hospice offer? (list your top 3)
a.
b.
c.
8.
What trends/issues/opportunities are there in Chatham-Kent that could impact the CK Hospice over the next 3-5 years? (list your top 3)
a.
b.
c.
9.
What gaps in services are you aware of when it comes to hospice and palliative care in Chatham-Kent?
No this isn't a gap
Yes this is a gap
I don't know
Awareness of available services
No this isn't a gap
Yes this is a gap
I don't know
Comment
Type of programs and services offered
No this isn't a gap
Yes this is a gap
I don't know
Comment
Wait times
No this isn't a gap
Yes this is a gap
I don't know
Comment
Where services are offered
No this isn't a gap
Yes this is a gap
I don't know
Comment
Services for indigenous people
No this isn't a gap
Yes this is a gap
I don't know
Comment
Services for people with lower incomes
No this isn't a gap
Yes this is a gap
I don't know
Comment
Services for people from diverse backgrounds
No this isn't a gap
Yes this is a gap
I don't know
Comment
10.
Additional comments
Current Progress,
0 of 10 answered