As AI-powered agents become an increasingly practical tool for telecom operators, we want to understand where practitioners like you see the greatest opportunity for automation and intelligent assistance.
This short survey presents a set of candidate agent skills across two domains — Revenue Assurance and Fraud Management — each representing a capability that an AI agent could perform autonomously or in support of your team.
For each section, we ask you to select the 3 skills you believe would deliver the most value to your organisation today. There are no right or wrong answers — we're interested in your professional judgement based on your operational context, the maturity of your current controls, and where you feel the biggest gaps exist.
Your responses will inform the prioritisation of agent skill development and help ensure that the tools we build reflect real-world needs across the industry.
The survey takes approximately 5 minutes to complete. All responses are anonymous.
Thank you for contributing your expertise.
