Excellence in Customer Service award: This award is presented to an administrator or staff member who demonstrates excellence in providing customer service, effectively meeting the needs of health center patients with customer satisfaction as a primary goal.
Ivan D. McCourt Excellence in Board Leadership award: The Excellence in Board Leadership award is named in honor of Ivan D. McCourt, a long-time Board member of Carbon Medical Service Association who passed away in 2011. Ivan McCourt was an exemplary member of the Carbon Medical Service Association Board for 36 years and, through his dedication, helped this important health center better serve its community. The Excellence in Board Leadership award recognizes a health center Board member who epitomizes Ivan D. McCourt’s commitment and vision.
Innovation and Success in Quality Improvement award: This award is presented to an entire clinic, team, or individual who demonstrates superior commitment to quality improvement, acts as an agent of change, is effective in the change of clinic processes, and actively seeks out new opportunities to improve clinical quality.
Excellence in Administrative Leadership award: This award is presented to an exceptional administrator or staff member who has demonstrated commitment to the community health center movement through quality leadership and supervision of staff within their health center.
Stephen D. Ratcliffe Award: This award was created in 2002 in honor of Dr. Stephen D. Ratcliffe. During his service with Community Health Centers, Inc. Dr. Ratcliffe touched the lives of thousands. After Dr. Ratcliffe’s departure the former Northwest Community Health Center was appropriately renamed in his honor. The Stephen D. Ratcliffe Award is presented to an entire clinic, team or individual who displays a positive perspective at all times, keeps focused on the goal even when faced with challenges, and is viewed by others as a visionary.
