World Certification Services Ltd - Customer Survey Please answer the questions below. Question Title * 1. WCS's ability to meet your required date for audit? Very Poor Poor Satisfactory Good Very Good OK Question Title * 2. The auditors understanding of your business? Very Poor Poor Satisfactory Good Very Good OK Question Title * 3. Was an audit plan provided in advance of your audit? Yes No OK Question Title * 4. General communication with the WCS office? Very Poor Poor Satisfactory Good Very Good OK Question Title * 5. How was the quality of the audit report? Very Poor Poor Satisfactory Good Very Good OK Question Title * 6. Would you recommend World Certification Services Ltd? Yes No OK Question Title * 7. Do you have any suggestions for WCS to improve? OK Question Title * 8. Completed By (optional) Name Company OK DONE