Medicare Member Page Survey Question Title * 1. What is your main reason for visiting our website? Enroll in a Medicare insurance plan Want to change health plans Learn about plan options Submit a claim Download ID card/Pay bill Contact a customer service rep Other (please specify) OK Question Title * 2. How easy was it to find the information you were looking for? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 3. How easy has it been to get in to see a provider? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 4. How often did your CHPW Medicare Advantage customer service staff treat you with courtesy and respect? Always Usually Sometimes Rarely Never OK Question Title * 5. How would you rate your experience with CHPW Medicare Advantage overall? Excellent Good Okay Not Good Terrible OK Question Title * 6. How likely are you to recommend CHPW Medicare Advantage to a friend? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely OK Question Title * 7. What other features would you like to see on our website? OK Question Title * 8. On a scale of 1 to 10, where 1 is the worst plan possible and 10 is the best plan possible, select the number you would use to rate CHPW Medicare Advantage. 0 10 Clear i We adjusted the number you entered based on the slider’s scale. OK DONE