1. RATING

Please enter the appropriate number (1-5) with 5 being the highest.

N/A = Not Applicable
1 = Poor
2 = Below Average
3 = Average
4 = Above Average
5 = Excellent

* 1. PRODUCT

  N/A 1 2 3 4 5
Product conformed to requirements & quality met your expectations?
Quality problems were resolved quickly?
Fast response to downtime problems?
Lead times met your needs?

* 2. PACKAGING AND DELIVERY

  N/A 1 2 3 4 5
Product shipped when promised?
Product arrived as ordered or specified?
Order shipped complete?
Packaging and shipping done well?

* 3. I & M CORPORATION

  N/A 1 2 3 4 5
Likely to recommend I&M to a business colleague?
Probability of purchasing from I&M again?
I&M's Sales/Quoting Department understands my business needs & strives to meet them?
I&M's quotes are prompt and complete?
I&M's ability to satisfy a broad spectrum of requirements?

* 4. COMPETITION

  N/A 1 2 3 4 5
Rank I&M against the competition?
I&M's prices are competitive?
I&M's invoicing is accurate, timely, and easy to read, in comparison to the competition?

T