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City of Monroe Residential Broadband Survey

City of Monroe Residential Broadband 

The City of Monroe understands that the availability of reliable high speed broadband services is critical to maximizing the educational, healthcare, and economic development opportunities for its citizens and businesses. As a result, we have launched an effort to explore ways to attract investment in faster and more reliable broadband service to all areas of the city. We will also explore ways to facilitate opportunities for digital literacy education and to promote available broadband affordability programs in order to help even more citizens enjoy the benefits of internet access.
 
This survey is an important step in this process.   The purpose of the survey is to gather citizens' opinion on the importance of broadband/Internet service and to help the City of Monroe prioritize its efforts to attract faster and more reliable broadband service to all areas of the city. 
 
Note: The results of this survey will be confidential.  Comments will not be attributed to any specific respondent.  Residential addresses will be used only to plot the location of respondents.
1.Who is your current home Internet provider? Please consider your home based service only. Cellular or mobile wireless Internet Access should not be considered in this answer.(Required.)
2.How satisfied are you with your current internet provider? (Required.)
3.If you are very dissatisfied or somewhat dissatisfied, please check the reasons for your rating (Check all that apply).
4.Do you frequently experience buffering/delays/interruptions during video streaming or have issues with video streaming during web conferencing for virtual education, telehealth sessions, or working from home?(Required.)
5.Do your speeds vary depending on the time of day or what season it is?(Required.)
6.Would you be interested in faster download and upload speeds at prices that are somewhat comparable to what you are paying for now?(Required.)
7.How would substantially faster internet speeds help you (select all that apply)?(Required.)
8.How much do you pay for broadband service today:(Required.)
9.Should The City of Monroe government undertake efforts to facilitate investment by existing and new providers in better broadband service throughout the city?(Required.)
10.What is your address? (Write-In) – Note: The address will be used only to map survey responses.
11.How many individuals reside in your household?(Required.)
12.Of the individuals residing in your household, how many are enrolled in K12 education?(Required.)
13.Please complete the speed test for Delta Regional Authority Mapping project by following this link: https://dra.gov/research/broadband-mapping/#speedtest
Current Progress,
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