3 Day: Retail Training Program (Sept 2026) - JUMP Scarborough

3-Day: Retail Training Program (Sept 15 - 17, 2026)

This form is private and confidential and will only be used by YWCA/CCS staff and our funder, Immigration, Refugees and Citizenship Canada (IRCC). For more information, please read the IRCC "Gathering Information" Document >>here<<.

Event: 3-Day: Retail Training Program
Dates: Tuesday, September 15 - Thursday, September 17, 2026
Time: 10a.m. - 12p.m. each day
Location: Live via Zoom

Description: We invite participants to join us for this three-day Retail Training Program. Please see program details below:

Customer Service Training
Tuesday, September 15, 2026, from 10a.m. – 12p.m.
On day one of this workshop series, participants will learn basic customer service skills and how to best serve different types of customers. They will also learn how to problem solve and handle difficult customers and situations.

Basic Cashier Training
Wednesday, September 16, 2026, from 10a.m. – 12p.m.
On day two of this workshop series, participants will learn how to important cashier terminology, and how to process sales, discounts and return items on cash registers.

Retail Job Search Training
Thursday, September 17, 2026, from 10a.m. – 12p.m.
On day three of this workshop series, participants will learn about the different career opportunities available in the retail sector. They will learn about different types of resumes and tips on how to apply for retail jobs.

Participants must attend all three days in order to receive a Certificate of Participation.

Please note that this event is in partnership with Catholic Crosscultural Services (CCS). By registering for the event, participants agree for their information to be shared between YWCA JUMP Scarborough and Catholic Crosscultural Services (CCS).

Question Title

1. Please provide your contact details below: (Required.)

Full Name:

Postal Code:

Email:

Phone #:

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2. Gender: (Required.)

Female

Male

Gender-diverse

Non-binary

Other

Prefer not to say

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3. Date of Birth (Required.)

Date / Time

Date

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4. What is your current status in Canada? (Required.)

Permanent Resident

Convention Refugee/Protected Person

Live-in Caregiver

Refugee Claimant

Canadian Citizen

Other:

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5. Which organization referred you to this training? (Required.)

YWCA JUMP Scarborough

Catholic Crosscultural Services (CCS)

Other (please specify)

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6. Privacy Statement:

The staff at the YWCA JUMP program and Catholic Crosscultural Services (CCS) respect your privacy and the information that you share with us. We will use your personal information for registration purposes as well as to provide appropriate and effective services for you. All written information will only be seen by YWCA JUMP and CCS staff and our funder, Immigration, Refugees and Citizenship Canada (IRCC).

We will not share any of your personal information beyond the YWCA JUMP and CCS staff and our funder unless you agree and sign “Consent to Release Information”, or in some special situations.

You can ask to see your file and/or have a copy at any time.
(Required.)

I have read and understand the Privacy Statement written above, regarding how my personal information will be recorded and used by the YWCA JUMP and CCS staff and Immigration, Refugees and Citizenship Canada.

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7. Do you consent to receiving informational emails from YWCA Toronto? (Required.)

Yes

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8. Immigration Document Number/UCI # required to complete your registration (This includes your 8-10 digit numeric Client ID number on your Permanent Resident Card; or on your Record of Landing) (Required.)

I will provide my UCI # over the phone to YWCA JUMP Scarborough

I provide consent for my UCI # to be shared between YWCA JUMP and CCS

Thank you for completing the registration form!

If you have any questions, please feel free to contact:

YWCA JUMP Scarborough at jumpscarborough@ywcatoronto.org / 416-266-0303
OR
Rend Sahib at rsahib@ccscan.ca / 416-757-7010 ext. 3205

3 Day: Retail Training Program (Sept 2026) - JUMP Scarborough

3-Day: Retail Training Program (Sept 15 - 17, 2026)

Question Title

* 1. Please provide your contact details below: (Required.)

Question Title

* 2. Gender: (Required.)

Question Title

* 3. Date of Birth (Required.)

Question Title

* 4. What is your current status in Canada? (Required.)

Question Title

* 5. Which organization referred you to this training? (Required.)

Question Title

Question Title

* 7. Do you consent to receiving informational emails from YWCA Toronto? (Required.)

Question Title

* 8. Immigration Document Number/UCI # required to complete your registration (This includes your 8-10 digit numeric Client ID number on your Permanent Resident Card; or on your Record of Landing) (Required.)

1. Please provide your contact details below: (Required.)

2. Gender: (Required.)

3. Date of Birth (Required.)

4. What is your current status in Canada? (Required.)

5. Which organization referred you to this training? (Required.)

7. Do you consent to receiving informational emails from YWCA Toronto? (Required.)

8. Immigration Document Number/UCI # required to complete your registration (This includes your 8-10 digit numeric Client ID number on your Permanent Resident Card; or on your Record of Landing) (Required.)