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Resident Satisfaction Survey

RESIDENT SATISFACTION SURVEY

A few moments of your time in completing this questionnaire can be of great value to use in seeing that we do our job in providing the services expected by our residents.

Please indicate your opinion by selecting your choice below:

Question Title

* 1. General Maintenance & Upkeep

	Poor	Below Average	Average	Above Average	Excellent
Your Apartment Home	Your Apartment Home Poor	Your Apartment Home Below Average	Your Apartment Home Average	Your Apartment Home Above Average	Your Apartment Home Excellent
Lawns and Landscaping	Lawns and Landscaping Poor	Lawns and Landscaping Below Average	Lawns and Landscaping Average	Lawns and Landscaping Above Average	Lawns and Landscaping Excellent
Exterior of Buildings	Exterior of Buildings Poor	Exterior of Buildings Below Average	Exterior of Buildings Average	Exterior of Buildings Above Average	Exterior of Buildings Excellent
Hallways and Entranceways	Hallways and Entranceways Poor	Hallways and Entranceways Below Average	Hallways and Entranceways Average	Hallways and Entranceways Above Average	Hallways and Entranceways Excellent

Question Title

* 2. On-Site Personnel: Management & Leasing Staff

	Poor	Below Average	Average	Above Average	Excellent
Courteous	Courteous Poor	Courteous Below Average	Courteous Average	Courteous Above Average	Courteous Excellent
Efficient	Efficient Poor	Efficient Below Average	Efficient Average	Efficient Above Average	Efficient Excellent
Available when needed	Available when needed Poor	Available when needed Below Average	Available when needed Average	Available when needed Above Average	Available when needed Excellent
Appearance	Appearance Poor	Appearance Below Average	Appearance Average	Appearance Above Average	Appearance Excellent