PFP Employee Benefits Survey

Thank you for participating in this short, confidential survey regarding PFP benefits. We appreciate your input!

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* 1. What department do you work in?

Administration, IT, & Finance

Yakima Transportation

Moses Lake Fixed Route Transportation

Moses Lake Paratransit

Employment & Training

Nutrition

Brokering

GC 2-1-1

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* 2. Which medical plan are you enrolled in?

Base Plan: High Deductible Health Plan with HSA

Buy Up: Your Choice 1000 PPO

Neither, I waived Medical Coverage

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* 3. Are you enrolled in the People For People Dental plan with MetLife?

Yes

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* 4. People For People is working to identify ways to mitigate rising healthcare costs for both our company and our employees. Think about how you and your family use the medical plan and indicate your preference of the following five options.

	1 - Most Preferred	2	3	4	5 - Least Preferred
Increasing employee contribution to premium	Increasing employee contribution to premium 1 - Most Preferred	Increasing employee contribution to premium 2	Increasing employee contribution to premium 3	Increasing employee contribution to premium 4	Increasing employee contribution to premium 5 - Least Preferred
Increasing office visit and/or prescription drug co-pays	Increasing office visit and/or prescription drug co-pays 1 - Most Preferred	Increasing office visit and/or prescription drug co-pays 2	Increasing office visit and/or prescription drug co-pays 3	Increasing office visit and/or prescription drug co-pays 4	Increasing office visit and/or prescription drug co-pays 5 - Least Preferred
Increasing deductibles	Increasing deductibles 1 - Most Preferred	Increasing deductibles 2	Increasing deductibles 3	Increasing deductibles 4	Increasing deductibles 5 - Least Preferred
Increasing maximum out-of-pocket expenses	Increasing maximum out-of-pocket expenses 1 - Most Preferred	Increasing maximum out-of-pocket expenses 2	Increasing maximum out-of-pocket expenses 3	Increasing maximum out-of-pocket expenses 4	Increasing maximum out-of-pocket expenses 5 - Least Preferred
Decreasing PFP contribution to premium	Decreasing PFP contribution to premium 1 - Most Preferred	Decreasing PFP contribution to premium 2	Decreasing PFP contribution to premium 3	Decreasing PFP contribution to premium 4	Decreasing PFP contribution to premium 5 - Least Preferred

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* 5. What do you estimate People For People pays annually for benefits (medical, dental, life/AD&D, long-term disability, EAP) per each full-time enrolled employee?

$1,000 to $2,000

$2,500 to $3,500

$4,000 to $5,000

$5,500 to $6,500

$7,000 to $8,000

$8,500 to $9,500

$10,000 to $11,000

$11,500 to $12,500

$13,000 to $14,000

$14,500 to $15,500

$16,000 to $17,000

$17,500 to $18,500

$19,000 to $20,000

$20,500 to $21,500

$22,000 to $23,000

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* 6. How satisfied are you with your Medical Health Care coverage?

Very satisfied

Satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Very dissatisfied

Not applicable

Why?

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* 7. How satisfied are you with your Dental coverage through MetLife?

Very satisfied

Satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Not applicable

Why?

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* 8. How do you feel about Premera's procedures for processing claims?

Very satisfied

Satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Not applicable

Why?

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* 9. How do you feel about MetLife's procedures for processing claims?

Very Satisfied

Satisfied

Somewhat Satisfied

Neither Satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Not applicable

Why?

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* 10. Have your healthcare expenses in the past year caused you to do any of the following? Check all that apply.

Decrease contributions to a retirement plan

Decrease contributions to other savings

Use up some portions of your savings

Increase your credit card debt

Look for cheaper health care insurance

Delay going to the doctor

Go to the doctor only for more serious conditions or symptoms

Delay or skip preventive care (annual physical, well child checkups, etc.)

Delay care or treatment for minor illness or injury (testing, surgery, therapy)

Delay care or treatment for major illness or injury (testing, surgery, therapy)

Talk to the doctor more carefully about treatment options and costs

Look for less expensive healthcare providers

Chose generic drugs when available

Switch to over-the-counter (non-prescription) drugs

Take better care of yourself

Save additional money in a flexible spending account that can only be used for healthcare expenses

Not fill or skip doses of your prescribed medications

Not applicable

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* 11. Were you aware that Gallagher Benefit Services, our insurance broker, provides assistance to employees with outstanding unresolved claims problems?

Yes

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* 12. If you have used Gallagher Benefit Services resources, on a scale of 1 to 5, how would you rate their services?

1 - Excellent

2 - Good

3 - Average

4 - Below Average

5 - Poor

Not Applicable

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* 13. Please rate the following benefits from 1 through 16 with 1 being the most valuable and 16 being the least valuable.

	1 - Most Valuable	2	3	4	5	6	7	8	9	10	11	12	13	14	15	16 - Least Valuable
Salary Increases	Salary Increases 1 - Most Valuable	Salary Increases 2	Salary Increases 3	Salary Increases 4	Salary Increases 5	Salary Increases 6	Salary Increases 7	Salary Increases 8	Salary Increases 9	Salary Increases 10	Salary Increases 11	Salary Increases 12	Salary Increases 13	Salary Increases 14	Salary Increases 15	Salary Increases 16 - Least Valuable
Medical Insurance	Medical Insurance 1 - Most Valuable	Medical Insurance 2	Medical Insurance 3	Medical Insurance 4	Medical Insurance 5	Medical Insurance 6	Medical Insurance 7	Medical Insurance 8	Medical Insurance 9	Medical Insurance 10	Medical Insurance 11	Medical Insurance 12	Medical Insurance 13	Medical Insurance 14	Medical Insurance 15	Medical Insurance 16 - Least Valuable
Dental Insurance	Dental Insurance 1 - Most Valuable	Dental Insurance 2	Dental Insurance 3	Dental Insurance 4	Dental Insurance 5	Dental Insurance 6	Dental Insurance 7	Dental Insurance 8	Dental Insurance 9	Dental Insurance 10	Dental Insurance 11	Dental Insurance 12	Dental Insurance 13	Dental Insurance 14	Dental Insurance 15	Dental Insurance 16 - Least Valuable
Life Insurance	Life Insurance 1 - Most Valuable	Life Insurance 2	Life Insurance 3	Life Insurance 4	Life Insurance 5	Life Insurance 6	Life Insurance 7	Life Insurance 8	Life Insurance 9	Life Insurance 10	Life Insurance 11	Life Insurance 12	Life Insurance 13	Life Insurance 14	Life Insurance 15	Life Insurance 16 - Least Valuable
AD&D Insurance	AD&D Insurance 1 - Most Valuable	AD&D Insurance 2	AD&D Insurance 3	AD&D Insurance 4	AD&D Insurance 5	AD&D Insurance 6	AD&D Insurance 7	AD&D Insurance 8	AD&D Insurance 9	AD&D Insurance 10	AD&D Insurance 11	AD&D Insurance 12	AD&D Insurance 13	AD&D Insurance 14	AD&D Insurance 15	AD&D Insurance 16 - Least Valuable
Long-Term Disability Insurance	Long-Term Disability Insurance 1 - Most Valuable	Long-Term Disability Insurance 2	Long-Term Disability Insurance 3	Long-Term Disability Insurance 4	Long-Term Disability Insurance 5	Long-Term Disability Insurance 6	Long-Term Disability Insurance 7	Long-Term Disability Insurance 8	Long-Term Disability Insurance 9	Long-Term Disability Insurance 10	Long-Term Disability Insurance 11	Long-Term Disability Insurance 12	Long-Term Disability Insurance 13	Long-Term Disability Insurance 14	Long-Term Disability Insurance 15	Long-Term Disability Insurance 16 - Least Valuable
401(k) Retirement Plan	401(k) Retirement Plan 1 - Most Valuable	401(k) Retirement Plan 2	401(k) Retirement Plan 3	401(k) Retirement Plan 4	401(k) Retirement Plan 5	401(k) Retirement Plan 6	401(k) Retirement Plan 7	401(k) Retirement Plan 8	401(k) Retirement Plan 9	401(k) Retirement Plan 10	401(k) Retirement Plan 11	401(k) Retirement Plan 12	401(k) Retirement Plan 13	401(k) Retirement Plan 14	401(k) Retirement Plan 15	401(k) Retirement Plan 16 - Least Valuable
401(k) Match and Profit Sharing	401(k) Match and Profit Sharing 1 - Most Valuable	401(k) Match and Profit Sharing 2	401(k) Match and Profit Sharing 3	401(k) Match and Profit Sharing 4	401(k) Match and Profit Sharing 5	401(k) Match and Profit Sharing 6	401(k) Match and Profit Sharing 7	401(k) Match and Profit Sharing 8	401(k) Match and Profit Sharing 9	401(k) Match and Profit Sharing 10	401(k) Match and Profit Sharing 11	401(k) Match and Profit Sharing 12	401(k) Match and Profit Sharing 13	401(k) Match and Profit Sharing 14	401(k) Match and Profit Sharing 15	401(k) Match and Profit Sharing 16 - Least Valuable
Vacation	Vacation 1 - Most Valuable	Vacation 2	Vacation 3	Vacation 4	Vacation 5	Vacation 6	Vacation 7	Vacation 8	Vacation 9	Vacation 10	Vacation 11	Vacation 12	Vacation 13	Vacation 14	Vacation 15	Vacation 16 - Least Valuable
Holidays	Holidays 1 - Most Valuable	Holidays 2	Holidays 3	Holidays 4	Holidays 5	Holidays 6	Holidays 7	Holidays 8	Holidays 9	Holidays 10	Holidays 11	Holidays 12	Holidays 13	Holidays 14	Holidays 15	Holidays 16 - Least Valuable
Sick Leave	Sick Leave 1 - Most Valuable	Sick Leave 2	Sick Leave 3	Sick Leave 4	Sick Leave 5	Sick Leave 6	Sick Leave 7	Sick Leave 8	Sick Leave 9	Sick Leave 10	Sick Leave 11	Sick Leave 12	Sick Leave 13	Sick Leave 14	Sick Leave 15	Sick Leave 16 - Least Valuable
Birthday and Float Leave	Birthday and Float Leave 1 - Most Valuable	Birthday and Float Leave 2	Birthday and Float Leave 3	Birthday and Float Leave 4	Birthday and Float Leave 5	Birthday and Float Leave 6	Birthday and Float Leave 7	Birthday and Float Leave 8	Birthday and Float Leave 9	Birthday and Float Leave 10	Birthday and Float Leave 11	Birthday and Float Leave 12	Birthday and Float Leave 13	Birthday and Float Leave 14	Birthday and Float Leave 15	Birthday and Float Leave 16 - Least Valuable
Flexible Spending Account	Flexible Spending Account 1 - Most Valuable	Flexible Spending Account 2	Flexible Spending Account 3	Flexible Spending Account 4	Flexible Spending Account 5	Flexible Spending Account 6	Flexible Spending Account 7	Flexible Spending Account 8	Flexible Spending Account 9	Flexible Spending Account 10	Flexible Spending Account 11	Flexible Spending Account 12	Flexible Spending Account 13	Flexible Spending Account 14	Flexible Spending Account 15	Flexible Spending Account 16 - Least Valuable
Employee Assistance Program	Employee Assistance Program 1 - Most Valuable	Employee Assistance Program 2	Employee Assistance Program 3	Employee Assistance Program 4	Employee Assistance Program 5	Employee Assistance Program 6	Employee Assistance Program 7	Employee Assistance Program 8	Employee Assistance Program 9	Employee Assistance Program 10	Employee Assistance Program 11	Employee Assistance Program 12	Employee Assistance Program 13	Employee Assistance Program 14	Employee Assistance Program 15	Employee Assistance Program 16 - Least Valuable
Employee Activities (Lighten-Up weeks, Annual Dinner, etc...)	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 1 - Most Valuable	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 2	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 3	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 4	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 5	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 6	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 7	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 8	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 9	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 10	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 11	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 12	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 13	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 14	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 15	Employee Activities (Lighten-Up weeks, Annual Dinner, etc...) 16 - Least Valuable
Flexible Scheduling	Flexible Scheduling 1 - Most Valuable	Flexible Scheduling 2	Flexible Scheduling 3	Flexible Scheduling 4	Flexible Scheduling 5	Flexible Scheduling 6	Flexible Scheduling 7	Flexible Scheduling 8	Flexible Scheduling 9	Flexible Scheduling 10	Flexible Scheduling 11	Flexible Scheduling 12	Flexible Scheduling 13	Flexible Scheduling 14	Flexible Scheduling 15	Flexible Scheduling 16 - Least Valuable

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* 14. On a scale of 1-5, how would you rate the service provided by our Human Resources Department for customer service and education on employee benefits?

1 - Excellent

2 - Good

3 - Average

4 - Below Average

5 - Poor

No opinion

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* 15. Please provide any ideas, comments, or suggestions you may have regarding ways to help cut healthcare costs to our company and employees.

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* 16. Please provide any ideas, comments, or suggestions you may have regarding how PFP can improve upon our benefit plans or how PFP can better meet your needs.