How friendly was the receptionist when you arrived at our office?

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* 1. How friendly was the receptionist when you arrived at our office?

Wait time includes time spent in the waiting room and exam room. During your most recent visit, did you see your healthcare provider within 15 minutes of your appointment time?

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* 2. Wait time includes time spent in the waiting room and exam room. During your most recent visit, did you see your healthcare provider within 15 minutes of your appointment time?

Do you feel that your provider met your needs?

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* 3. Do you feel that your provider met your needs?

How pleasant was your experience scheduling your appointment?

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* 4. How pleasant was your experience scheduling your appointment?

My medical assistant was courteous and professional

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* 5. My medical assistant was courteous and professional

My medical provider encouraged me to take an active role in my own health.

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* 6. My medical provider encouraged me to take an active role in my own health.

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