Building Services Customer Service Survey

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* 1. The Building Services staff is responsive to your needs and acts quickly within reason.

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* 2. Quality of the regularly scheduled tasks completed by custodial staff. Please see a list of Custodial responsibilities at http://manoa.hawaii.edu/bgm/bs.php

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* 3. Overall restroom cleanliness including consistent stocking of paper and soap products.

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* 4. Overall classroom cleanliness to include carpet and tile floor surfaces, as well as trash receptacles.

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* 5. Overall office cleanliness to include carpet and tile floor surfaces, as well as trash receptacles. (Note: we do not clean or dust desks.)

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* 6. Entryways, reception areas, hallways and stairs to include glass, and door handles hand rails, wall, carpet and tile floor surfaces, as well as trash receptacles.

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* 7. Hard surface floors throughout your building or complex.

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* 8. Carpeted floors throughout your building or complex.

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* 9. What attributes and/or services of the Building Services department are you most pleased with and where do you think they have the most opportunity for improvement?

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* 10. What building is your survey in response to?  If you would like follow up on your concerns please leave your name and contact information in the space provided.  MAHALO!!!!!

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