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* 1. How did you discover [ProductName]?

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* 2. How would you feel if you could no longer use [ProductName]?

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* 3. What would you likely use as an alternative if [ProductName] were no longer available?

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* 4. What is the primary benefit that you have received from [ProductName]?

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* 5. Have you recommended [ProductName] to anyone?

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* 6. What type of person do you think would benefit most from [ProductName]?

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* 7. How can we improve [ProductName] to better meet your needs?

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* 8. Would it be okay if we followed up by email to request a clarification to one or more of your responses?

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