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Shopper Survey

Please help us further our mission and improve our service to the community by completing this survey.
1.Which store did you visit?(Required.)
2.What is your zip code?(Required.)
3.How did you feel about the store?
Very Satisfied
Satisfied
Unsatisfied
Appearance and cleanliness
Convenience of store's location
Hours of operation
Layout of store departments
Overall shopping experience
Your checkout experience
4.Please tell us about your shopping experience and service
Yes
No
Were you greeted when you entered the store?
Were our store team members friendly?
Did you find our team members to be knowledgeable/helpful?
Was Goodwill's mission of changing lives through the power of work advertised in the store?
Would you recommend shopping at Goodwill to a friend?
Would you shop at Goodwill again?
5.How did you feel about the merchandise in the store?
Very Satisfied
Satisfied
Undecided
Unsatisfied
Very Unsatisfied
Quality of merchandise
Variety of merchandise
Display of merchandise
Visibility of price tags
6.Which of the following are most important when deciding to shop at Goodwill? (select top 3 choices)
7.How often do you shop at Goodwill?(Required.)
8.How far do you travel to shop at Goodwill?(Required.)
9.If Goodwill could add one or more feature or service to its retail stores, it should be:
10.When you shop at Goodwill, do you make a special trip or is it part of your regular shopping routine?
11.How often do you donate to Goodwill?(Required.)
12.How did you find out about this store?(Required.)
13.Please use this space for any additional comments you may have:
14.Please select your gender(Required.)
15.Please select your age group(Required.)
16.How many people live in your household? (please enter the number)(Required.)
17.Please indicate your annual household income(Required.)
18.Please indicate the highest level of school you attended(Required.)
19.Please indicate your ethnic or racial heritage(Required.)
20.Name
21.E-Mail Address
22.Telephone