Patron Survey

January 2018

* 1. Do you have a library card?

* 2. On average, how often do you visit the library?

* 3. How would you rate each of the following library services?

  Excellent Good Fair Poor Don't Know/Not Applicable
Customer Service
Collection (books, DVDs, music, newspapers, magazines, etc.)
Programs
Online services
Inter-Library Loan (SELCO)
Computers and printers
Internet access/Free Wifi
Facilities
Hours of operation
Overall, How would you rate the library?

* 4. How important is each of the following library services to you?

  Very Important Important Somewhat Important Not Important Don't Know/Not Applicable
Borrowing materials
Reference (research assistance from librarians)
Programs
Computers and printers
Help using computers, printers, etc.
Study rooms/reading areas
Internet access/Free Wifi
Inter-Library Loan (SELCO)
Online services
Photocopier
Newspapers and Magazines
Overall, how important is the library to you and your family?

* 5. How do you typically find out about library programs? 

  Check all that apply
Library website
Social media (Facebook or Twitter)
Newspaper
Signs or flyers in the library
Word of mouth
Library staff
Don’t know/Not applicable

* 6. What do you value most about the Harmony Public Library?

* 7. How could the library or its services be improved?  Please explain.

* 8. What makes the library most beneficial to you or the community?

* 9. Thank You for your Time!!  If you have questions about this survey or about the library, please contact us at 507-886-8133.

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