Patient Experience Survey 2017

Question Title

* 1. Which practice location did you visit?

Question Title

* 2. Was this your first visit at this practice?

Yes

Question Title

* 3. How did you find or choose this practice?

Question Title

* 4. Was it easy or hard to schedule your appointment?

Easy

Hard

Question Title

* 5. How satisfied are you with your appointment scheduling process? (0 being not satisfied; 10 being very satisfied)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 6. How important is ease of scheduling to you? (0 being not important; 10 being very important)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 7. What do you think about this location? Is it easy to find?

Question Title

* 8. How satisfied are you with the location of this practice? (0 being not satisfied; 10 being very satisfied)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 9. Is location an important factor for you when choosing a doctor? (0 being not important; 10 being very important)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 10. What did you think of the waiting room?

Question Title

* 11. How satisfied are you with your experience in the waiting room (0 being not satisfied; 10 being very satisfied)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 12. How important is the waiting room environment for you when visiting a practice? (0 being not important; 10 being very important)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 13. About how long did you wait?

Question Title

* 14. How satisfied are you with your wait time? (0 being not satisfied; 10 being very satisfied)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 15. Is how long you wait an important factor for your overall experience? (0 being not important; 10 being very important)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 16. About how long did you wait for your doctor once you were taken back?

Question Title

* 17. How satisfied are you with your wait time? (0 being not satisfied; 10 being very satisfied)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 18. Is how long you wait an important factor for your overall experience? (0 being not important; 10 being very important)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 19. What was your checkout process like?

Question Title

* 20. How satisfied are you with your checkin and checkout process? (0 being not satisfied; 10 being very satisfied)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 21. How important is ease of checkin and checkout to you? (0 being not important; 10 being very important)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 22. How did we make you feel?

Question Title

* 23. What things are the most important to you when you visit your primary care doctor?

Question Title

* 24. Are you satisfied with those factors at this practice?

Yes