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WorkBC How Are We Doing? Customer Service Survey
We are very interested in your comments about your experience with the WorkBC-Centre Vernon.
1.
How did you hear about us?
Newspaper
Word of Mouth
Radio
Social Media
School
Family Member
Service Agency - please list agency below
Other or Service Agency
2.
What service did you use in our office today?
Resource Centre
Case Managed Services
Workshop
Self Employment Services
Business Services
Other (please specify)
3.
How long did you wait to receive services?
Within a few minutes
By the end of the day
Less than a week
Less than two weeks
Greater than two weeks
Other (please specify)
4.
We would like to know how satisfied you were with the following:
Poor
Fair
Good
Very Good
Our customer service
Poor
Fair
Good
Very Good
The service/information I received was
Poor
Fair
Good
Very Good
Access to services was
Poor
Fair
Good
Very Good
The skill and competence of the staff.
Poor
Fair
Good
Very Good
Overall service quality.
Poor
Fair
Good
Very Good
5.
Would you like to be added to our email mail-out lists to receive information on upcoming workshops, seminars, and events? (we protect your email address and you can be removed from the list easily)
Yes, email me regarding Employment Services
Yes, email me regarding Employer Services
No thank you
Please include your email address if you would like to receive the information listed above.
6.
Additional Comments (for example, what could we do better or are there other services we could offer?)
Thank you for taking the time to complete this survey.
We do value your feedback.
