Dump the Pump Survey

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* 1. Check all Cecil Transit services you use:

Fixed Route

Demand Response

N/A

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* 2. How do you typically get to and from the bus stop/pick-up location?

Walk

Bicycle

Taxi

Dropped off

Bus/Train

Other (please specify)

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* 3. I use the bus to travel to the following locations (check all the apply):

Home

School

Retail locations (shopping/errands)

Work

Medical facilities

Other (please specify)

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* 4. On average, how often do you use Cecil Transit?

5-6 days a week

3-4 days a week

1-2 days a week

Less than once a week

Less than once a month

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* 5. Which times of the day do you typically ride the bus?

5:00 am to 7:59 am

8:00 am to 10:59 am

11:00 am to 1:59 pm

2:00 pm to 4:59 pm

5:00 pm to 7:59 pm

8:00 pm to 10:20 pm

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* 6. If you were not taking the bus, how would you make your trips?

Drive myself

Walk/Bicycle

Ride with family/friends

Would not make the trip

Other (please specify)

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* 7. How has the COVID Pandemic affected how much you use Cecil Transit?

I use Cecil Transit more often

I use Cecil Transit the same amount

I use Cecil Transit less than I did before

I have stopped using Cecil Transit

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* 8. How safe do you feel using Cecil Transit with physical distancing protocols? (e.g. seating limits, screened-in driver area, etc.)

Very safe

Slightly safe

Neutral

Less safe

Very unsafe

N/A - I have not ridden lately

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* 9. Please rate your satisfaction with Cecil Transit in the following areas:

	Strongly Satisfied	Satisfied	Neutral	Dissatisfied	Strongly Dissatisfied	N/A
Overall service	Overall service Strongly Satisfied	Overall service Satisfied	Overall service Neutral	Overall service Dissatisfied	Overall service Strongly Dissatisfied	Overall service N/A
Hours of service	Hours of service Strongly Satisfied	Hours of service Satisfied	Hours of service Neutral	Hours of service Dissatisfied	Hours of service Strongly Dissatisfied	Hours of service N/A
Bus running on-time	Bus running on-time Strongly Satisfied	Bus running on-time Satisfied	Bus running on-time Neutral	Bus running on-time Dissatisfied	Bus running on-time Strongly Dissatisfied	Bus running on-time N/A
Frequency of buses	Frequency of buses Strongly Satisfied	Frequency of buses Satisfied	Frequency of buses Neutral	Frequency of buses Dissatisfied	Frequency of buses Strongly Dissatisfied	Frequency of buses N/A
Information availability	Information availability Strongly Satisfied	Information availability Satisfied	Information availability Neutral	Information availability Dissatisfied	Information availability Strongly Dissatisfied	Information availability N/A
Website info	Website info Strongly Satisfied	Website info Satisfied	Website info Neutral	Website info Dissatisfied	Website info Strongly Dissatisfied	Website info N/A
Online bus tracker	Online bus tracker Strongly Satisfied	Online bus tracker Satisfied	Online bus tracker Neutral	Online bus tracker Dissatisfied	Online bus tracker Strongly Dissatisfied	Online bus tracker N/A
Cost of bus fare	Cost of bus fare Strongly Satisfied	Cost of bus fare Satisfied	Cost of bus fare Neutral	Cost of bus fare Dissatisfied	Cost of bus fare Strongly Dissatisfied	Cost of bus fare N/A
Onboard safety	Onboard safety Strongly Satisfied	Onboard safety Satisfied	Onboard safety Neutral	Onboard safety Dissatisfied	Onboard safety Strongly Dissatisfied	Onboard safety N/A
Bus stop safety	Bus stop safety Strongly Satisfied	Bus stop safety Satisfied	Bus stop safety Neutral	Bus stop safety Dissatisfied	Bus stop safety Strongly Dissatisfied	Bus stop safety N/A
Bus drivers	Bus drivers Strongly Satisfied	Bus drivers Satisfied	Bus drivers Neutral	Bus drivers Dissatisfied	Bus drivers Strongly Dissatisfied	Bus drivers N/A

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* 10. How likely are you to recommend our services?

Very likely

Likely

Not likely

Never

N/A

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* 11. What is your zip code?

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* 12. What is your age?

Under 18

18-24

25-34

35-54

55-64

65-84

85+

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* 13. Do you have a valid driver's license

Yes

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* 14. Do you consider yourself Hispanic/Latino?

Yes

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* 15. What is your employment status (check all that apply):

Employed (Full-time)

Employed (Part-time)

Student (Full-time)

Student (Part-time)

Homemaker

Retired

Unemployed

Other (please specify)

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* 16. Which one of the following best describes your race (check all that apply):

White/Caucasian

Black/African American

Asian/Asian American

American Indian/Alaska Native

Native Hawaiian/Pacific Islander

Prefer not to answer

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* 17. What is your annual household income?

$14,999 or less

$15,000 - $29,999

$30,000 - $44,999

$45,000 - $59,999

$60,000 - $74,999

$75,000 or higher

Dump the Pump Survey - 2020

Question Title

* 1. Check all Cecil Transit services you use:

Question Title

* 2. How do you typically get to and from the bus stop/pick-up location?

Question Title

* 3. I use the bus to travel to the following locations (check all the apply):

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* 4. On average, how often do you use Cecil Transit?

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* 5. Which times of the day do you typically ride the bus?

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* 6. If you were not taking the bus, how would you make your trips?

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* 7. How has the COVID Pandemic affected how much you use Cecil Transit?

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* 8. How safe do you feel using Cecil Transit with physical distancing protocols? (e.g. seating limits, screened-in driver area, etc.)

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* 9. Please rate your satisfaction with Cecil Transit in the following areas:

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* 10. How likely are you to recommend our services?

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* 11. What is your zip code?

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* 12. What is your age?

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* 13. Do you have a valid driver's license

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* 14. Do you consider yourself Hispanic/Latino?

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* 15. What is your employment status (check all that apply):

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* 16. Which one of the following best describes your race (check all that apply):

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* 17. What is your annual household income?

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* 18. Comments (including phone or email for prize drawing):