This survey is being conducted by American Research Associates on behalf of the Iowa Credit Union League (ICUL). We have asked them to conduct a short survey about your recent experience with the Iowa Credit Union Convention. Your confidential feedback to these questions will help ICUL to better understand what’s important to focus on as we seek to improve the value you receive from the convention. Please take a few minutes to answer these questions. It should only take about 5 to 8 minutes of your time.

Thank you for your help!

- Stephanie Cox, Education Events Manager

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1. What credit union do you work for?

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2. How likely would you be to recommend ICUL to colleagues or other professionals?

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3. Thinking about Iowa credit union events like the convention, please rate the importance of each of the following factors (Note: Please rate importance only on this question. We will ask you to rate your satisfaction in the next question.)

  Not at all important
1
2 3 4 5 6 7 8 9 Very
important
10
An easy process for event registration
Interesting, knowledgeable and engaging speakers
The quality and completeness of the content and materials you receive
The opportunity to network with industry peers or leaders
A well organized and well-planned event program
Quality of the hotel experience
Quality of the convention center
Convention exhibits
The overall value and cost of the event

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4. Please think back to your experience in attending this year’s convention, and rate your satisfaction with each of the following aspects of your experience.

  Not at all satisfied
1
2 3 4 5 6 7 8 9 Very satisfied
10
Did not use
N/A
Ease in registering for the event
Interesting, knowledgeable, and engaging speakers
The quality and completeness of the content and materials you receive
The opportunity to network with industry peers or leaders
Providing a well-organized and well-planned event program
Quality of the hotel experience
Quality of the Community Choice Conference Center
Usefulness of the convention mobile app
Convenience of the convention shuttle service
Relevance of the convention exhibits to you and your credit union
The value you received for the time and cost you invested in the event
Your overall satisfaction with this year’s convention
Your satisfaction overall with ICUL

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5. Do you have any suggestions for improving your convention experience?

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6. Thinking back to before you signed up for the convention, how did you hear about it? (Click the source that best applies)

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7. What breakout sessions topics would interest you next year?

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8. Overall, what are the most important things that ICUL could improve to better serve you in the future?

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