Larimer County Community Development Customer Experience

Thank you for participating in this survey to let us know how your experience working with Community Development has been and how we can improve our services.  
1.What type of permits or assistance did you seek from the Larimer County Community Development Department?  (check all that apply)
2.What was your role?  
3.Please rate this statement: The Community Development Department returned my phone call, email or other message within 48-hours and was courteous when doing so.
4.Please rate this statement: The Community Development Department provided accurate information.
5.Please rate this statement: The Community Development Department helped me understand what to expect in the process.
6.Please rate this statement: The Community Development Department directed me to information on the department web pages to help me with my project or questions.
7.Please rate this statement: It was easy to find information related to applying for permits and the permitting process on the County’s website.
8.Please rate this statement: My permit or plan approval was issued within the timeframe communicated to me.
9.Overall, how satisfied or dissatisfied are you with your experience working with the Larimer County Community Development Department?
10.As the department moves toward increasing online information and electronic project review, what features and services are most important to you?
11.Please provide any additional feedback to improve the department’s services
12.Would you like to be contacted regarding your comments or feedback?
13.Would you be willing to participate in an upcoming focus group or feedback session at the County to discuss your ideas to improve your customer experience?
14.Contact information (optional)