Thank you for participating in this survey to let us know how your experience working with Community Development has been and how we can improve our services.  

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1. What type of permits or assistance did you seek from the Larimer County Community Development Department?  (check all that apply)

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2. What was your role?  

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3. Please rate this statement: The Community Development Department returned my phone call, email or other message within 48-hours and was courteous when doing so.

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4. Please rate this statement: The Community Development Department provided accurate information.

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5. Please rate this statement: The Community Development Department helped me understand what to expect in the process.

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6. Please rate this statement: The Community Development Department directed me to information on the department web pages to help me with my project or questions.

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7. Please rate this statement: It was easy to find information related to applying for permits and the permitting process on the County’s website.

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8. Please rate this statement: My permit or plan approval was issued within the timeframe communicated to me.

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9. Overall, how satisfied or dissatisfied are you with your experience working with the Larimer County Community Development Department?

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10. As the department moves toward increasing online information and electronic project review, what features and services are most important to you?

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11. Please provide any additional feedback to improve the department’s services

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12. Would you like to be contacted regarding your comments or feedback?

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13. Would you be willing to participate in an upcoming focus group or feedback session at the County to discuss your ideas to improve your customer experience?

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14. Contact information (optional)

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