Visitor Customer Satisfaction Survey

* 2. Do you make appointments using the Visitor Processing Appointment Scheduling System (VPASS)?

* 3. If not, why?

* 4. What time does your institution start processing walk-in visits?

* 5. Is general visiting information posted in the processing area?

* 6. The visiting staff are helpful, respectful, and professional.

* 7. The restrooms for visitor use are kept clean and well stocked.

* 8. Does an Inmate Family Council exist at your institution?

* 9. I receive/have received the following services offered by the Visitor Center:

* 10. I enjoyed my overall visiting experience.