State of Citizen Services under Smart City Projects
State of Citizen Services (Smart City Projects) in India 2019
Smart City Projects envision delivery of a lot of citizen services online or digitally. This includes communication, updates and alerts to citizens as well as citizens being able to reach the governing bodies through a variety of channels. This survey tries to assess the current readiness and thoughts of different entities and professionals involved in implementing citizen services in India, under the aegis of Smart City Projects being implemented in 100 Smart Cities.
All information in the survey is confidential and organised for the sole purpose of aggregation and reporting trends/insights.