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How Did We Do?
Thank you for taking the time to complete our member survey. Providing you with the best member service possible is our number one priority and we are always looking for ways to better serve your needs. We appreciate your feedback!
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1.
Were you greeted by anyone when you walked in, and if so, do you know by whom?
(Required.)
Yes
No
Name
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2.
What's the name of the employee who served you while you were in? (The employee should have written their name on your receipt or given you a business card.)
(Required.)
*
3.
Please rate how you felt you were treated by the individual who served you:
(Required.)
Excellent
Satisfactory
Unsatisfactory
Excellent
Satisfactory
Unsatisfactory
Additional Comments:
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4.
Of the following do you agree or disagree that the employee was:
(Required.)
Agree
Disagree
Professional
Agree
Disagree
Courteous
Agree
Disagree
Confident
Agree
Disagree
Communicating Effectively
Agree
Disagree
Additional Comments:
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5.
Were your transactions processed correctly and efficiently?
(Required.)
Yes
No
Yes
No
Additional Comments:
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6.
Did the employee assisting you offer any additional solutions/suggestions to help you or did they ask if there was anything else they could do for you while you were in?
(Required.)
Yes
No
Yes
No
Please explain:
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7.
Please rate your overall experience with Community Credit Union:
(Required.)
Excellent
Satisfactory
Unsatisfactory
Additional Comments:
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8.
Was there any way we could have improved your experience with us?
(Required.)
Yes
No
Please explain:
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9.
So that we may call you if you win:
(Required.)
What's your name?
What's your phone number?