1. CCRR Quality Survey for Parents

* 1. Your name (optional)

* 2. Your counselor's name (if you know it)

* 3. Please respond based on your most recent experience

  Strongly Agree Agree Disagree Strongly Disagree N/A
My phone call or online request was answered within 48 hours.
I walked into the office for assistance and was helped in a timely manner.
Coalition staff was courteous and helpful.
I was informed of the different child care options (centers, family child care homes, VPK, licensed, license-exempt, etc.).
I received a Parent Packet which contained a Family Guide Booklet, VPK Fact Sheet, Quality Checklist and Grievance Policy.
I used the Quality Checklist when visiting child care providers and found it helpful.
Information provided in the cover letter was useful seeking child care (DCF Licensing history, Accreditation, Central Directory, KidCare)
If it was requested, the counselor helped me find other community services.
I placed my child with a child care provider found on the list of referrals I was given.
If I had a complaint, it was handled appropriately.
Overall, I am satisfied with the services I received.
I will refer others to this agency.

* 4. How did you hear about the Early Learning Coalition?

* 5. Is there any additional information you can provide to assist us in improving our services?

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