You are being invited to take part in this survey if you have recently had a visit at Wawa Family Health Team. Your responses to the questions on this survey will help us improve the care we provide. The survey will take approximately five minutes to complete


Participation in the survey is completely voluntary and all your responses to the survey questions will be kept confidential.

* 1. Thinking about your most recent visit, on a scale of poor to excellent, how would you rate the following?
The length of time it took between making your appointment and the visit you just had

* 2. How many days did it take from when you first tried to see your doctor or nurse practitioner to when you actually saw him/her or someone else in their office?

* 3. Still thinking about your most recent visit; on a scale of poor to excellent, how would you rate the following?
Your overall experience with our reception staff

* 4. Thinking about your experiences over the last year or so, were there any barriers to accessing our services?

* 5. When you see your doctor or Nurse Practitioner, how often do they or someone else in the office...

  Never  Rarely Sometimes Often  Always
Give you an opportunity to ask questions about recommended treatment
Involve you as much as you want to be in decisions about your care and treatment
Spend enough time with you

* 6. Is there any additional information or feedback you would like to share with us that could help us improve the way we provide care?