Talent Acquisition in the Contact Centre Industry 20% of survey complete. Welcome! This survey is for those working in talent acquisition or HR in Australia’s contact centre industry. Whether your contact centre is just one part of a larger organisation (e.g an energy company, bank) or your contact centre is standalone (e.g. a BPO) we are keen to hear from you and the unique challenges that you are currently facing. If you work in TA however your organisation does not have a contact centre, this survey is not for you. All data collected in this survey will remain confidential and not be shared with anyone. Our privacy policy can be found out: https://www.smaart.com.au/privacy-policyPlease watch this short video before commencing the survey. Next