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* 1. Would you use ArmGem again?

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* 2. How likely are you to recommend ArmGem to others?

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* 3. How did you hear about ArmGem?

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* 4. Did you like ArmGem's handbag selection?

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* 5. How easy was the checkout process on our website?

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* 6. What do you like most about ArmGem?

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* 7. Overall, are you satisfied with the customer service you received, dissatisfied with our company's customer service, or neither satisfied nor dissatisfied?

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* 8. Having used our service, do you think our prices are too high, too low, or about right?

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* 9. How can we improve ArmGem?

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