Corpus Christi 311 Call Center Customer Satisfaction Survey Question Title * 1. What method did you use to contact the Corpus Christi 311 Call Center? Phone MyCC311 Mobile App 311 Website Portal Question Title * 2. Please rate the speed at which your call was answered. Excellent Good Fair Poor Question Title * 3. How easy was it to use 311? Extremely easy Very easy Slightly easy Not at all easy Question Title * 4. How likely are you to use 311 again? Extremely likely Most likely Somewhat likely Not likely Question Title * 5. Did you use Corpus Christi 311 to request information or to report a city services issue? Request information Report an issue Question Title * 6. Please rate your overall experience with the Corpus Christi 311 Call Center office. Excellent Good Fair Poor Question Title * 7. On a scale of 1-10, how likely are you to recommend 311 to a friend, neighbor, or family member? 0 10 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 8. To better serve you, please provide additional feedback regarding the Corpus Christi 311 Call Center. Question Title * 9. If you would like to be contacted regarding your feedback, please provide the following information: Name: Phone number: Email address: Question Title * 10. What is your gender? Female Male Prefer not to respond Not listed 50% of survey complete. Next
