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Thank you for taking the time to complete this satisfaction survey. We at Fairfax Cryobank are always looking for ways to better meet the needs of our patients. We value your opinion and appreciate your input. See the 7 short questions below.
1.
How satisfied are you with the Fairfax Cryobank website?
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Easy to navigate
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Find what you were looking for
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Overall satisfaction
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
2.
Have you used our new donor search? It launched in April of 2010. http://donorsearch.fairfaxcryobank.com
Yes
No
Not sure
3.
If you used the new donor search, what did you think?
Very satisfied
Satisfied
Neutral
Unsatisfied
4.
Do you have any suggestions on how to improve your online experience?
5.
How would you rate our E News?
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Content
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Design
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Frequency
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
6.
How would you rate Fairfax Cryobank on the following services:
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Customer Service
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Donor Selection
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Quality of Testing
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Quality of Donor Sperm
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Value for the price
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
Meeting your needs
Very satisfied
Satisfied
Neutral
Unsatisfied
N/A
7.
We want to hear from you. Any additional comments?
Thank you for your input. We appreciate your time. Please accept our gift to you; a $25 off coupon good on any purchase online or by phone you can use through December 31st. Just reference coupon code 'ThankYou25' and save $25 today! Enjoy the holiday season!